Steve Thomas - IT Consultant

A group photo of Rainforest’s team members Elita Subaja, J.J. Chai and Jerry Ng

From left to right: Rainforest business operations and strategy director Elita Subaja; co-founder and CEO J.J. Chai and brand manager Jerry Ng

Singapore-based Rainforest is one of the newest entrants in the wave of startups that “roll-up” small e-commerce brands. Launched in January by alumni from some of Southeast Asia’s top startups, including Carousell, OVO and Fave, Rainforest acquires Amazon marketplace sellers. This is similar to the Amazon-centric approach taken by Thrasio, Branded Group and Berlin Brands Group, three of the highest-profile e-commerce aggregators, but Rainforest is one of the first companies in the space to launch out of Asia and focus specifically on acquiring brands in the region. It is also laser-focused on home goods, personal care and pet items, with the goal of building the e-commerce version of conglomerate Newell Brands, whose portfolio includes Rubbermaid, Sharpie and Yankee Candle.

Rainforest announced today that it has raised seed funding of $36 million led by Nordstar with participation from Insignia Venture Partners. This includes equity financing of $6.5 million and a $30 million debt facility from an undisclosed American debt fund.

Co-founder and chief executive officer J.J. Chai, who previously held senior roles at Carousell and Airbnb, told TechCrunch that Rainforest raised debt financing (like many other e-commerce aggregators) because it is non-dilutive and will be used to acquire about eight to 12 brands sold through Amazon’s B2B service Fulfilled By Amazon (FBA). The startup’s other co-founders are chief financial officer Jason Tan, who held the same roles at OVO and Fave, and chief technology officer Per-Ola Röst, who previously founded Amazon analytics tool provider Seller Matrix and ran a FBA brand worth seven figures.

Rainforest’s portfolio currently includes three brands, which it acquired for about $1 million each. The company wants to wait until its portfolio is larger to disclose what brands it owns, but Chai said they include a mattress brand that is a best seller on Amazon, a cereal maker and a kitchenware brand. Focusing on specific verticals will allow Rainforest to streamline supply chains, product design and marketing as it scales up its brands.

Amazon’s total gross merchandise volume in 2020 was about $490 billion. According to Marketplace Pulse, $300 billion of that came from third-party sellers. Thrasio and Branded Group, which was started by Lazada co-founder and former CEO Pierre Poignant, also acquire Asian brands, but most e-commerce aggregators have so far focus on American, European or Latin American sellers (like Mexico City-based Valoreo, which also recently raised funding). Rainforest will look at sellers in the Asia-Pacific region, including China, Southeast Asia and Australia.

Chai said about 30% of Amazon’s third-party sellers are based in Asia, and he expects more e-commerce aggregators to launch in the region. “All the ingredients are there and I guess it’s just a matter of time when more people figure it out and solve this problem,” he said. “Everything we’ve seen has worked out, and of course the original creators noticed this trend, which is that there is an explosion of microbrands.”

Rainforest looks for home goods, personal care or pet product FBA sellers that are currently doing about $5 million to $10 million in sales per year, and making a minimum 15% profit margin. Most of its pipeline of potential deals are inbound inquiries. Rainforest can give brands a valuation within two days. If they are interested in the offer, due diligence usually takes about a month, and sellers get the first tranche of their payment in about 40 days.

The company plans to look at other marketplaces in the future, but is starting with Amazon because its analytics allows quicker valuations. Rainforest looks at the “Three R’s,” or product reviews, ratings and ranking, to see how well a seller is performing. It also wants brands that can expand beyond Amazon into other channels and have unique intellectual property with wide appeal. “We’re looking for products that can traverse global markets,” said Chai. “So, for example, no lawnmower covers, a very American kind of thing that’s maybe less relevant in this part of the world, because our intention is to take these brands to their next level potential.”

Many of the brands in Rainforest’s pipeline are run by sole proprietors who have gotten to the point where they need to hire a team to continue growing, but want to exit instead so they can move on to their next venture.

“Being able to create a physical goods brand and build a sizable business out of it is a relatively new phenomenon. It used to be that you needed a factory, big branding, R&D. The combination of online advertising, marketplaces and supply chains being disrupted has created an opportunity where individuals can create brands in the same way that the App Store allowed people to start distributing software,” said Chai. “Where we play into that trend is that there are a lot of microbrands and many will get stuck, so we can give the entrepreneurs a way to exit and bring a brand to its full potential.”

Una Brands' co-founders (from left to right): Tobias Heusch, Kiran Tanna and Kushal Patel

Una Brands’ co-founders (from left to right): Tobias Heusch, Kiran Tanna and Kushal Patel

One of the biggest funding trends of the past year is companies that consolidate small e-commerce brands. Many of the most notable startups in the space, like Thrasio, Berlin Brands Group and Branded Group, focus on consolidating Amazon Marketplace sellers. But the e-commerce landscape is more fragmented in the Asia-Pacific region, where sellers use platforms like Tokopedia, Lazada, Shopee, Rakuten or Ebay depending on where they are. That is where Una Brands comes in. Co-founder Kiren Tanna, former chief executive officer of Rocket Internet Asia, said the startup is “platform agnostic,” searching across marketplaces (and platforms like Shopify, Magento or WooCommerce) for potential acquisitions.

Una announced today that it has raised a $40 million equity and debt round. Investors include 500 Startups, Kingsway Capital, 468 Capital, Presight Capital, Global Founders Capital and Maximilian Bitner, the former CEO of Lazada who currently holds the same role at secondhand fashion platform Vestiaire Collective.

Una did not disclose the ratio of equity and debt in the round. Like many other e-commerce aggregators, including Thrasio, Una raised debt financing to buy brands because it is non-dilutive. The round will also be used to hire aggressively in order to evaluate brands in its pipeline. Una currently has teams in Singapore, Malaysia and Australia and plans to expand in Southeast Asia before entering Taiwan, Japan and South Korea.

Tanna, who also founded Foodpanda and ZEN Rooms, launched Una along with Adrian Johnston, Kushal Patel, Tobias Heusch and Srinivasan Shridharan. He estimates that there are more than 10 million third-party sellers spread across different platforms in the Asia-Pacific.

“Every single seller in Asia is looking at multiple platforms and not just Amazon,” Tanna told TechCrunch. “We saw a big gap in the market where e-commerce is growing very quickly, but players in the West are not able to look at every platform, so that is why we decided to focus on APAC, launch the business there and acquire sellers who are selling on multiple platforms.”

Una looks for brands with annual revenue between $300,000 to $20 million and is open to many categories, as long as they have strong SKUs and low seasonality (for example, it avoids fast fashion). Its offering prices range from about $600,000 to $3 million.

Tanna said Una will maintain acquisitions as individual brands “because what’s working, we don’t change it.” How it adds value is by doing things that are difficult for small brands to execute, especially those run by just one or two people, like expanding into more distribution channels and countries.

“For example, in Indonesia there are at least five or six important platforms that you should be on, and many times the sellers aren’t doing that, so that’s something we do,” Tanna explained. “The second is cross-border in Southeast Asia, which sellers often can’t do themselves because of regulations around customs, import restrictions and duties. That’s something our team has experience in and want to bring to all brands.”

Amazon FBA roll-up players have the advantage of Amazon Marketplace analytics that allow them to quickly measure the performance of brands in their pipeline of potential acquisitions. Since it deals with different marketplaces and platforms, Una works with much more fragmented sources of data for revenue, costs, rankings and customer reviews. To scale up, the company is currently building technology to automate its valuation process and will also have local teams in each of its markets. Despite working with multiple e-commerce platforms, Tanna said Una is able to complete a deal within five weeks, with an offer usually happening within two or three days.

In countries where Amazon is the dominant e-commerce player, like the United States, many entrepreneurs launch FBA brands with the goal of flipping them for a profit within a few years, a trend that Thrasio and other Amazon roll-up startups are tapping into. But that concept is less common in Una’s markets, so it offers different team deals to appeal to potential sellers. Though Una acquires 100% of brands, it also does profit-sharing models with sellers, so they get a lump sum payment for the majority of their business first, then collect more money as Una scales up the brand. Tanna said Una usually continues working with sellers on a consulting basis for about three to six months after a sale.

“Something that Amazon players know very well is that they can find a product, sell it for four to five years, and then ideally make a multi-million deal exit and build another product or go on holiday,” said Tanna. “That’s something Asian sellers are not as familiar with, so we see this as an education phase to explain how the process works, and why it makes sense to sell to us.”

Hangry, an Indonesian cloud kitchen startup that wants to become a global food and beverage company, has raised a $13 million Series A. The round was led by returning investor Alpha JWC Ventures, and included participation from Atlas Pacific Capital, Salt Ventures and Heyokha Brothers. It will be used to increase the number of Hangry’s outlets in Indonesia, including launching its first dine-in restaurants, over the next two years before it enters other countries.

Along with a previous round of $3 million from Alpha JWC and Sequoia Capital’s Surge program, Hangry’s Series A brings its total funding to $16 million. It currently operates about 40 cloud kitchens in Greater Jakarta and Bandung, 34 of which launched in 2020. Hangry plans to expand its total outlets to more than 120 this year, including dine-in restaurants.

Founded in 2019 by Abraham Viktor, Robin Tan and Andreas Resha, Hangry is part of Indonesia’s burgeoning cloud kitchen industry. Tech giants Grab and Gojek both operate networks of cloud kitchens that are integrated with their food delivery services, while other startups in the space include Everplate and Yummy.

One of the main ways Hangry sets itself apart is by focusing on its own brands, instead of providing kitchen facilities and services to restaurants and other third-party clients. Hangry currently has four brands, including Indonesian chicken dishes (Ayam Koplo) and Japanese food (San Gyu), that cost about 15,000 to 70,000 IDR per portion (or about $1 to $6 USD). Its food can be ordered through Hangry’s own app, plus GrabFood, GoFood and ShopeeFood.

“Given that Hangry has developed an extensive cloud kitchen network across Indonesia, we naturally would have interest from other brands to leverage our networks,” chief executive officer Viktor told TechCrunch. “However, our focus is to grow our brands since our brands are rapidly growing in popularity in Indonesia and require all kitchen resources that they need to realize their full potential.”

Providing food deliveries helped Hangry grow during COVID-19 lockdowns and social distancing, but in order to become a global brand within a decade, it needs to operate in multiple channels, he added.

“We knew that we will one day have to serve customers in all channels, including dine in,” said Viktor. “We started the hard way, doing delivery-first business, where we faced the challenges surrounding making sure our food still tastes good when it reaches customers’ homes. Now we feel ready to serve our customers in our restaurant premises. Our dine-in concept is an expansion of everything we’ve done in delivery channels.”

In a press statement, Alpha JWC Ventures partner Eko Kurniadi said, “In the span of 1.5 years, [Hangry] launched multiple brands across myriad tastes and categories, and almost all of them are amongst the best sellers list with superior ratings in multiple platforms, tangible examples of product-market fit. This is only the beginning and we can already foresee their growth to be a top local F&B brand in the country.”

Four months after leading a $30 million growth round in Bibit, Sequoia Capital India has doubled down on its investment in the Indonesian robo-advisor app. Bibit announced today that the firm led a new $65 million growth round that also included participation from Prosus Ventures, Tencent, Harvard Management Company and returning investors AC Ventures and East Ventures.

This brings Bibit’s total funding to $110 million, including a Series A announced in May 2019. Its latest round will be used on developing and launching new products, hiring and increasing Bibit’s financial education services.

Bibit was launched in 2019 by Stockbit, a stock investing platform and community, and is part of a crop of Indonesian investment apps focused on new investors. Others include SoftBank Ventures-backed Ajaib, Bareksa, Pluang and FUNDtastic. Bibit runs robo-advisor services for mutual funds, investing users’ money based on their risk profiles, and claims that 90% of its users are millennials and first-time investors.

According to Indonesia’s Financial Services Authority (Otoritas Jasa Keuangan), the number of retail investors grew 56% year-over-year in 2020. For mutual funds in particular, Bibit said investors grew 78% year-over-year to 3.2 million, based on data from the Indonesia Stock Exchange and Central Securities Custodian.

Despite the economic impact of COVID-19, interest in stock investing grew as people took advantage of market dips (the Jakara Composite Index fell in the first quarter of 2020, but is now recovering steadily). Apps like Bibit and its competitors want to make capital investing more accessible with lower fees and minimum investment amounts than traditional brokerages like Mandiri Sekuritas, which also saw an increase in new retail investors and average transaction value last year.

But the percentage of retail investors in Indonesia is still very low, especially compared to markets like Singapore or Malaysia, presenting growth opportunities for investment services.

Apps like Bibit focus on content that helps make capital investing less intimidating to first-time investors. For example, Ajaib also presents its financial educational features as a selling point.

In press statement, Sequoia Capital India vice president Rohit Agarwal said, “Indonesian mutual fund customers have grown almost 10x in the past five years. Savings via mutual funds is the first step towards investing and Bibit has helped millions of consumers start their investing journey in a responsible manner. Sequoia Capital India is excited to double down on the partnership as the company brings the same customer focus to stock investing with Stockbit.”

 

When Secretary of State Antony Blinken and National Security Advisor Jake Sullivan sat down with Chinese officials in Anchorage, Alaska for the first high-level bilateral summit of the new administration, it was not a typical diplomatic meeting. Instead of a polite but restrained diplomatic exchange, the two sides traded pointed barbs for almost two hours. “There is growing consensus that the era of engagement with China has come to an unceremonious close,” wrote Sullivan and Kurt Campbell, the Administration’s Asia czar also in attendance, back in 2019. How apt that they were present for that moment’s arrival.

A little more than one hundred days into the Biden Administration, there is no shortage of views on how it should handle this new era of Sino-American relations. From a blue-ribbon panel assembled by former Google Chairman Eric Schmidt to a Politico essay from an anonymous former Trump Administration official that consciously echoes (in both its name and its author’s anonymity) George Kennan’s famous “Long Telegram” laying out the theory of Cold War containment, to countless think tank reports, it seems everyone is having their say.

What is largely uncontroversial though is that technology is at the center of U.S.-China relations, and any competition with China will be won or lost in the digital and cyber spheres. “Part of the goal of the Alaska meeting was to convince the Chinese that the Biden administration is determined to compete with Beijing across the board to offer competitive technology,” wrote David Sanger in the New York Times shortly afterward.

But what, exactly, does a tech-centered China strategy look like? And what would it take for one to succeed?

Tech has brought Republicans and Democrats uneasily together

One encouraging sign is that China has emerged as one of the few issues on which even Democrats agree that President Trump had some valid points. “Trump really was the spark that reframed the entire debate around U.S.-China relations in DC,” says Jordan Schneider, a China analyst at the Rhodium Group and the host of the ChinaTalk podcast and newsletter.

While many in the foreign policy community favored some degree of cooperation with China before the Trump presidency, now competition – if not outright rivalry – is widely assumed. “Democrats, even those who served in the Obama Administration, have become much more hawkish,” says Erik Brattberg of the Carnegie Endowment for International Peace. Trump has caused “the Overton Window on China [to become] a lot narrower than it was before,” adds Schneider.

The US delegation led by Secretary of State Antony Blinken face their Chinese counterparts at the opening session of US-China talks at the Captain Cook Hotel in Anchorage, Alaska on March 18, 2021. Image Credits: FREDERIC J. BROWN/POOL/AFP via Getty Images

As the U.S.-China rivalry has evolved, it has become more and more centered around competing philosophies on the use of technology. “At their core, democracies are open systems that believe in the free flow of information, whereas for autocrats, information is something to be weaponized and stifled in the service of the regime,” says Lindsay Gorman, Fellow for Emerging Technologies at the German Marshall Fund. “So it’s not too surprising that technology, so much of which is about how we store and process and leverage information, has become such a focus of the U.S.-China relationship and of the [broader] democratic-autocratic competition around the world.”

Tech touches everything now – and the stakes could not be higher. “Tech and the business models around tech are really ‘embedded ideology,’’ says Tyson Barker of the German Council on Foreign Relations. “So what tech is and how it is used is a form of governance.”

What does that mean in practice? When Chinese firms expand around the world, Barker tells me, they bring their norms with them. So when Huawei builds a 5G network in Latin America, or Alipay is adopted for digital payments in Central Europe, or Xiaomi takes more market share in Southeast Asia, they are helping digitize those economies on Chinese terms using Chinese norms (as opposed to American ones). The implication is clear: whoever defines the future of technology will determine the rest of the twenty-first century.

That shifting balance has focused minds in Washington. “I think there is a strong bipartisan consensus that technology is at the core of U.S.-China competition,” says Brattberg. But, adds Gorman, “there’s less agreement on what the prescription should be.” While the Democratic experts now ascendant in Washington agree with Trump’s diagnosis of the China challenge, they believe in a vastly different approach from their Trump Administration predecessors.

Out, for instance, are restrictions on Chinese firms just for being Chinese. “That was one of the problems with Trump,” says Walter Kerr, a former U.S. diplomat who publishes the China Journal Review. “Trump cast broad strokes, targeting firms whether it was merited or not. Sticking it to the Chinese is not a good policy.”

Instead the focus is on inward investment – and outward cooperation.

Foreign policy is domestic policy

Democrats are first shoring up America domestically – in short, be strong at home to be strong abroad. “There’s no longer a bright line between foreign and domestic policy,” President Biden said in his first major foreign policy speech. “Every action we take in our conduct abroad, we must take with American working families in mind. Advancing a foreign policy for the middle class demands urgent focus on our domestic economic renewal.”

This is a particular passion of Jake Sullivan, Biden’s national security advisor, who immersed himself in domestic policy while he was Hillary Clinton’s chief policy aide during her 2016 presidential campaign. “We’ve reached a point where foreign policy is domestic policy, and domestic policy is foreign policy,” he told NPR during the transition.

Jake Sullivan, White House national security adviser, speaks during a news conference Image Credits: Jim Lo Scalzo/EPA/Bloomberg via Getty Images

This is increasingly important for technology, as concern grows that America is lagging behind on research and development. “We’re realizing that we’ve underinvested in the government grants and research and development projects that American companies [need] to become highly innovative in fields like quantum computing, AI, biotechnology, etc,” says Kerr.

“Rebuilding” or “sustaining” America’s “technological leadership” is a major theme of the Longer Telegram and is the very operating premise of the report of the China Strategy Group assembled by Eric Schmidt, former executive chairman of Alphabet, Google’s parent company, and the first chair of the Department of Defense’s Innovation Advisory Board. Those priorities have only become more important during the pandemic. It’s a question of “how do we orient the research system to fill in the industrial gaps that have been made very clear by the COVID crisis?” says Schneider of Rhodium.

Institutions need to keep their crypto assets somewhere. And they aren’t going to keep it on some random, or consumer-grade crypto operation. This requires more sophisticated technology. Furthermore, being in the EU is going to be a key barrier to entry for many US or Asia-based operations.

Thus it is that Berlin-based digital asset custody and financial services platform
Finoa, has closed a $22 million Series A funding round, to do just that.

The round was led by Balderton Capital, alongside existing investors Coparion, Venture Stars and Signature Ventures, as well as an undisclosed investor.

Crucially, the Berlin-based startup works with Dapper Lab’s FLOW protocol, NEAR, and Mina, which are fast becoming standards for crypto assets. They are going up against large players such as Anchorage, Coinbase Custody, Bitgo, exchanges like Binance and Kraken, and self-custody solutions like Ledger.

Finoa says it now has over 250 customers, including T-Systems, DeFi-natives like CoinList and financial institutions like Bankhaus Scheich.

The company says its plan is to become a regulated platform for institutional investors and corporations to manage their digital assets and it has received a preliminary crypto custody license and is supervised by the German Federal Financial Supervisory Authority (BaFin).

The company was founded in 2018 by Christopher May and Henrik Ebbing, but both had previously worked together at McKinsey and started working in blockchain in 2017.

May commented: “We are proud to have established Finoa as Europe’s leading gateway for institutional participation and incredibly excited to accelerate our growth even further. We look forward to supporting new exciting protocols and projects, empowering innovative corporate use cases, and adding additional (decentralized) financial products and services to our platform.”

Colin Hanna, Principal at Balderton Capital, who leads most of Balderton’s Crypto investments, said: “Chris, Henrik, and the entire Finoa team have built a deeply impressive business which bridges the highest levels of professionalism with radical innovation. As custodians of digital asset private keys, Finoa needs to be trusted both with the secure management of those keys and with the products and services that allow their clients to fully leverage the power of native digital assets. The team they have assembled is uniquely positioned to do just that.” 

May added: “We identified a lack of sophisticated custody and asset servicing solutions for safeguarding and managing blockchain-based digital assets that successfully cover the needs of institutional investors. Finoa is bridging this gap by providing seamless, safe, and regulated access to the world of digital assets.”

“Being in the European Union requires a fundamentally different organizational setup, and poses a very high entry to new incumbents and other players overseas. There are few that have managed to do what Finoa has done in a European context and hence why we now see ourselves in a leading position.”

Indonesia is one of the fastest-growing consumer markets in the world, but consumer data is still hard to find for many businesses, especially smaller ones. Populix wants to make research easier for companies, through a respondent app that now has 250,000 users in 300 Indonesian cities. The startup announced today it has raised $1.2 million in an oversubscribed pre-Series A round led by returning investor Intudo Ventures, with participation from Quest Ventures.

Populix has now raised a total of $2.3 million since it was founded in January 2018, including a $1 million seed round also led by Intudo. The company’s revenue grew five times in 2020 and it signed up 52 new enterprise clients in 10 countries, as the COVID-19 pandemic limited traditional forms of consumer surveys, like in-person questionnaires. Its customers range in size from tech startups to multinational conglomerates.

The new capital will be used for product launches, marketing and hiring. Populix is currently in the process of launching a self-service product called Paket Hemat Populix (PHP) for clients like SMEs or university researchers that want to conduct their own surveys and monitor results in real time.

A Zoom group photo of Populix's co-founders: chief executive officer Timothy Astandu, chief operating officer Eileen Kamtawijoyo and chief technical officer Jonathan Benhi

Populix’s founding team

The company’s co-founders are chief executive officer Timothy Astandu, chief operating officer Eileen Kamtawijoyo and chief technical officer Jonathan Benhi. Astandu and Kamtawijoyo met while both were graduate students in business management at the University of Cambridge.

“When we were studying, we looked at developed markets, and in developed markets, consumer insights is such a big thing that all the brands are using it already,” said Astandu. “But it’s something that’s not available in developing countries like Indonesia,” where many companies still conduct research offline despite its very high smartphone engagement rates. For example, if a coffee brand wants to understand consumer sentiment, it will send people with surveys into a cafe or grocery store and ask customers to fill them out in return for a small gift.

“We felt it was important to do consumer sentiment in Indonesia, because it’s going to be a big market and Indonesia has seen very little innovation so far,” Astandu added. “That gives us a chance to disrupt it, in the sense that it has always catered to the big clients. It’s always the multinationals in Indonesia that buy it, but you are seeing an emerging middle class, a lot of SMEs and perhaps they actually need research and data more than big companies.”

After returning to Indonesia, Astandu and Kamtawijoyo began working on a more accurate and accessible alternative to traditional surveys, developing Populix while part of Gojek’s Xcelerate program. Then they met Benhi, who was previously an engineer at Discuss.io, a Seattle-based video platform for consumer research.

Populix’s clients conduct research through its respondent app, also called Populix, which keeps users engaged through daily polls, games and news, in return for incentives like cash offers or rebate programs. Populix can be customized for a wide range of research, ranging from short surveys to longitudinal studies that take place over a period of time, and is used to track brand health, prepare for product launches or gauge customer satisfaction. For example, a coffee brand used Populix to see how it was doing compared to competitors on a monthly basis and study consumer reactions before launching a ready-to-drink coffee. E-commerce companies have also used it to ask people where they shop online, what they look for and how they feel about the customer experience on different platforms.

“We can speed up the recruitment process, because we already have respondents available in our database for practically any kind of study,” said Kamtawijoyo.

Populix is currently developing new products to track market movements, using data collection tech like optical character recognition to scan invoices from major e-commerce platforms. It says its data classification system can recognize over 73% of all items on invoices.

Other companies in the same space include established players like YouGov and Kantar, and Singapore-based Milieu Insight, a market research and data platform that operates in several Southeast Asian countries. Astandu said one of the main ways Populix differentiates is by focusing on mobile surveys, since Indonesia is the fourth-largest smartphone market in the world (after China, India and the United States) and the penetration rate is still growing.

The founders said Populix will continue focusing on Indonesia with its pre-Series A funding, but plans to look at other developing markets with fragmented consumer data, like the Philippines and Vietnam, after raising its Series A round.

In a press statement, Intudo Ventures founding partner Patrick Yip said, “With consumer habits undergoing dramatic changes in recent years due to rising incomes and widespread embrace of digital commerce, Populix is providing clients with actionable insights into the latest consumption characteristics and trends of Indonesians. We are excited to double down on our support for Populix as it continues to roll out new technology-driven consumer insights products and solutions to meet the needs of clients both big and small.”

Super's founding team on Mount Bromo in East Java

Super’s founding team on Mount Bromo in East Java

In Indonesia, daily necessities often cost more in smaller cities and rural areas. Super co-founder and chief executive officer Steven Wongsoredjo said the price difference can vary from about 10% to 20% in Tier 2 and Tier 3 cities, to nearly 200% in eastern provinces. Super uses social commerce and a streamlined logistics chain to lower the cost of goods. The startup announced today it has raised an oversubscribed $28 million Series B led by SoftBank Ventures Asia.

Other participants included returning backers Amasia, Insignia Ventures Partners, Y-Combinator Continuity Fund and Bain Capital co-chairman Stephen Pagliuca, while partners from DST Global and TNB Aura invested for the first time in this round.

The funding brings Super’s total raised so far to more than $36 million, which the company says is the most funding an Indonesian social commerce startup has raised so far.

Super, which took part in Y Combinator’s winter 2018 batch, focuses mainly on cities or towns with a gross domestic product per capita of $5,000 USD or lower. It currently operates in 17 cities in East Java, and has a network of thousands of agents, or resellers, and hundreds of thousands of end buyers. The company will use its new funding to double its presence in the region and launch in other Indonesian provinces this year. It will also expand its product categories beyond fast-moving consumer goods (FMCG) and develop its recently-launched white label brand, SuperEats.

Wongsoredjo told TechCrunch that Super’s ultimate goal is to “build the Walmart Group of Indonesia without having a retail store and utilizing the social commerce aspect to build a sustainable model,” similar to the way Pinduoduo became one of China’s biggest e-commerce companies by focusing on smaller cities.

Prices for consumer goods are higher in small cities and rural areas because of two reasons, Wongsoredjo said. The first is that orders from smaller cities cost more to fulfill, with supply chain costs adding up, than larger orders, and the second is infrastructure that makes it harder for manufacturers and FMCG brands to truck goods into rural areas, so supply does not meet demand.

Super operates a central warehouse, along with smaller hubs closer to buyers. Most of Super’s products are supplied by regional FMCG brands, and group orders are delivered to agents, who in turn perform last-mile deliveries to their buyers. This keeps prices down by making its supply chain more efficient and enabling it to fulfill orders within 24 hours without relying on third-party logistics providers.

Other social commerce companies in Indonesia include KitaBeli, ChiliBeli and Woobiz. Wongsoredjo said Super had a headstart to serve smaller cities and rural areas because it does not focus on Jabodetabek, or the greater Jakarta region. Its headquarters and core operations teams are also all outside of major cities.

“We believe that by not having Jabodetabek’s presence in our DNA, we can build unique social commerce products with the hyperlocal touch to serve rural communities much better,” Wongsoredjo added. “We want to go after the rest of 90% of the market that is still under-penetrated.”

In statement, SoftBank Ventures Asia partner Cindy Jin said, “We have been impressed by the Super team’s deep knowledge and commitment to Indonesia’s underserved regions, and believe that a truly local team like theirs will be well equipped to navigate and build out a platform in this hyperlocal market.”

 

The IPO parade that has continued in 2021 is not a strictly domestic affair. Other countries are getting in on the unicorn liquidity rush.

This week, India-based food-delivery unicorn Zomato filed to go public. As TechCrunch reported, the company intends to list “on Indian stock exchanges NSE and BSE.”

The Zomato IPO is incredibly important. As our own Manish Singh reported when the company’s numbers became public, a “successful listing [could be] poised to encourage nearly a dozen other unicorn Indian startups to accelerate their efforts to tap the public markets.” So, Zomato’s debut is not only notable because its impending listing gives us a look into its economics, but because it could lead to a liquidity rush in the country if its flotation goes well.


The Exchange explores startups, markets and money. Read it every morning on Extra Crunch or get The Exchange newsletter every Saturday.


At this point, we’ll pause and note that India is currently enduring a COVID-19 surge that may be without precedent. You can provide help here. May the pandemic abate quickly and with as little pain as possible.

Back to Zomato: The company’s IPO filing paints the picture of a quickly growing company derailed by the pandemic. However, the unicorn has posted rapid recovery in recent quarters, and its economics are maturing to the point when it can begin to craft a path to long-term profitability. This morning, let’s dig into its numbers and try to sort out why the company is going public now and how investors may vet its recent performance.

Zomato’s business

Zomato was last valued at around $5.4 billion in a February 2021 round that put $250 million into its operations. The unicorn has raised more than $2 billion to date, per Crunchbase data.

In business terms, Zomato offers more than merely food delivery. Per its IPO filing, the company’s food delivery business is supplemented by its “dining-out” capability that facilitates in-person eating, a raw materials business called “Hyperpure,” and Zomato Pro, a consumer offering that provides food discounts to its 1.4 million subscribers.

So we can’t merely compare the firm to, say, Uber Eats — the India operations of which Zomato bought back in the day — on a one-to-one basis.

But what we can track is the company’s aggregate financial performance through the end of 2020. The Zomato filing does not appear to include information regarding the company’s calendar Q1 2021 performance; that period, for reference, is the fourth quarter of the company’s fiscal 2021.

Let’s start from a very high level:

  • Fiscal year ending March 31, 2019: $187.4 million in total revenue, and a loss before exceptional items of $296.3 million.
  • Fiscal year ending March 31, 2020: $367.8 million in total revenue, and a loss before exceptional items of $303.5 million
  • Nine-month period ending December 31, 2020: $183.4 million in total revenue, and a loss before exceptional items of $47.8 million

The COVID-19 pandemic threw remote work into the spotlight, but tech companies have hired in other locations for years to deal with talent shortages. Arc announced today it is opening its remote hiring platform to all software developers. Previously, Arc was open only to developers who passed its verification process. Developers can still get verified to stand out from other applicants, but Arc’s job database and search engine is now available to everyone.

Arc was launched two years ago by the team behind Codementor, an online education platform for software developers. Since then, Arc has been used by companies like Spotify, Hims, Hubspot and FiveStars for hiring. Its investors include TechStars, 500 Startups, WI Harper and Y Combinator.

“As proud as we are of impact we have made for developers, we really want to scale that impact, and that’s why we decided to create a much more open product experience,” founder and chief executive officer Weiting Liu told TechCrunch.

The new version of Arc centers around two features: its smart remote job search engine and developer community. Arc crawls job boards and other sites for its database and has so far aggregated 54,000 developer openings from 13,000 companies. Then its search engine removes some of the challenges associated with searching for remote work.

“For example, one common complaint is that a lot of jobs are remote, but U.S. only. Or it’s only remote until the end of the pandemic,” Liu said. “Our algorithm will do its best based on your circumstances. For example, if you are a developer based in Asia or in Eastern Europe, there are certain job opportunities that are unfortunately not applicable to you based on the time zones. So we filter all of those things, and also based on your experience and tech stacks, to recommend the most relevant jobs.”

Arc Community is a resource for software developers who are new to remote work or want to learn about work practices in other countries. For example, “they might have questions like, should my resume be in this format for a U.S.-based employer, or what are the types of tools used and cultural norms?” Liu said. “If someone is looking for a position with an American company, we will talk about common interview practices or even basic work practices like how many companies use Slack. That’s where the community comes in and we want to enable developers who have already been working remotely to share their experiences.”

Even though it is now optional, Arc still recommends its verification process. It typically takes about a week, and includes a coding challenge and behavioral and technical interviews with an Arc team member. Even if someone doesn’t pass, they get feedback about where they can improve and can reapply in six months. Verification and job searches are free, and Arc monetizes by charging employers for hires through its platform.

A screenshot showing steps from Arc's developer verification process

Steps from Arc’s developer verification process

In addition to its community, Arc recently launched a program called Elevate. Inspired by Liu’s experiences in Y Combinator and TechStars, Elevate is meant to be a “short-term talent accelerator” for developers who want to transition into remote work. Its first program included 13 developers from Latin America and future cohorts will range in size from 10 to 20 people. The program includes career preparation workshops, interview practice and live mentorship sessions with developers who work at GitLab, Zapier and Dialpad.

Arc is currently running a crowdfunding campaign, started after the SEC implemented its new equity crowdfunding regulations, and has raised about $950,000 so far.

“This is aligned with our vision, which is about democratizing access, so if we can make Arc a partially community-owned remote job platform, it will be extremely interesting because we aspire to become the world’s largest remote job site and if we can turn our community members into investors-slash-owners of the platform, it can help us realize our mission faster,” said Liu.

Investment app StashAway has raised a $25 million Series D led by Sequoia Capital India, with participation from returning investors Eight Roads Ventures and Square Peg. After regulatory approvals for the funding are completed, Sequoia Capital India managing director Abheek Anand will join StashAway’s board of directors as part of the round.

StashAway does not disclose how many investors use its robo-advisor app, but it surpassed $1 billion assets under management in January. It currently has operations in in five markets: Singapore, Malayasia, the United Arab Emirates and Hong Kong, and is preparing to launch in Thailand.

Its Series D brings StashAway’s total paid-up capital to about $61.4 million. The new funding will be used on expanding StashAway’s product and engineering teams to continue feature and product development. Founded in September 2016, the company will also offer to buy back up to $3 million in stock options from its employees. Co-founder and chief executive officer Michele Ferrario told TechCrunch that many of StashAway’s employees have been with the company since the start, so this gives its team members a chance to cash out stock options that have vested while creating a more compelling compensation package for recruiting talent.

StashAway’s products include services for retail investors that focus on wealth-building or specific goals like retirement or buying a house and StashAway Simple, a cash account that can earn a projected rate of 1.2% per annum and allows funds be withdrawn within one to three business days. Its management fees are between 0.2% to 0.8% a year.

Ferrario said that StashAway’s core market is people aged 30 to 45, who are earning enough money to save or invest, but also have obligations like saving for retirement or their childrens’ education. People under 30 account for a smaller portion of StashAway’s assets under management, but are still a significant part of its user base because the app doesn’t require minimum investments, making it accessible to people who recently graduated or are just starting their careers. While StashAway has built an reputation for attracting first-time investors, about 20% of its assets under management come from high-net-worth individuals.

“This is something we didn’t think would happen at the beginning, but then we realized that some of the problems we’re solving are also significant problems for high-net-worth individuals as well,” said Ferrario. “If you have less than $10 million to $15 million in wealth, the services you receive from private banks are not particularly sophisticated or personalized. So we offer a more sophisticated investment at a lower cost.”

At the end of last year, the company launched StashAway WorkPlace, a platform for employers to provide benefits like pensions and vesting schedules. StashAway WorkPlace grew out of the Financial Wellness Program, a set of seminars and workshops on financial planning and investing that has been used in Singapore by about 200 companies, including Salesforce, Twitter, Netflix and LinkedIn.

Since StashAway launched its app in 2017, more robo-advisors have emerged in the same markets it serves. For example, Syfe also caters to new investors. Other investment apps in Singapore include Endowus, Kristal.AI and AutoWealth.

 

One of the main ways StashAway differentiates is its proprietary asset allocation framework, which looks at how each asset class performs under specific economic conditions, measures uncertainty with leading indicators and patterns in economic data, and adjustments to expected returns based on an asset’s valuation relative to its economic fair value. The company says it has outperformed benchmarks since launching in 2017. At the end of March, its portfolios outperformed their same-risk benchmarks (proxied by MSCI World Equity Index and FTSE World Government Bond Index), with annualized returns ranging from 16.5% (for the highest-risk portfolio) to 4% (the lowest-risk portfolio).

Ferrario said the app also emphasizes customer service, with phone calls typically answered in less than eight seconds, and an in-app WhatsApp link that connects users to a human service representative instead of sending them through a chatbot first.

But StashAway’s main competitor is still traditional banks instead of other investment apps. “In the five countries we are in, there is approximately $5 trillion of personal financial wealth. In Singapore alone, it is around $1.1 trillion,” Ferrario said. A large portion of that cash, or about $400 billion, sits in savings accounts. “That’s money that’s not working for whoever owns it,” he added.

In a press statement, Anand said, “StashAway is growing rapidly as it fulfills an obvious gap in the digital wealth management space, especially in areas where its competitors may be lacking: an easy-to-use platform, robust client relationships and a very sophisticated investing framework. StashAway has built trust with its client base by navigating them through market volatility while providing strong returns.”

AfterShip launched in 2012 to help online sellers track packages across different carriers, but since then it has built a suite of data analytics tools covering almost every step of the shopping experience, from email marketing to customer retention. The Hong Kong-headquartered startup announced today it has raised a $66 million Series B led by Tiger Global, with participation from Hillhouse Capital’s GL Ventures.

AfterShip’s last round of funding was a $1 million Series A in 2014. Co-founder Andrew Chan told TechCrunch that the company has been profitable since its launch and grew mainly through word-of-mouth referrals and partnerships, like a Shopify integration, that boosted its profile. But the company recently added a sales team and will use its latest capital on international hiring for sales and customer support. It also plans to launch new products and expand further in the United States, where about 70% of AfterShip’s customers are located.

The company’s software enables sellers to track shipments made through more than 740 carriers and handles more than 6 billion shipments each year. AfterShip’s partners with about10,000 companies, including some of the biggest names in e-commerce: Shopify (where it is used by 50,000 merchants), Magento, Squarespace, Amazon, eBay, Etsy, Groupon, Rakuten, Wish and retail brands like Dyson and Inditex.

A branded shipment tracking page and email created with AfterShip's software

A branded shipment tracking page and email created with AfterShip’s software

AfterShip’s core product is its shipment tracking platform, but it also makes apps for shoppers, including self-service returns and package tracking, and sales and marketing tools for merchants that let them get more use out of data from shipments. Chan explained that package tracking is also a user engagement tool for sellers that lets them show more product recommendations and promotions to shoppers. AfterShip’s tools enables merchants to create their own branded tracking pages and notifications. Other features allow them to track the performance of different carriers, create email marketing campaigns and increase customer retention.

Its CRM capabilities help AfterShip differentiate from other shipment tracking aggregator providers.

“When we think of our vision, we look at what Salesforce is doing, but is there an e-commerce Salesforce that can cover more topics for sales people to use,” Chan said.

In press statement, Pangfei Wang, global partner at Tiger Global, said, “AfterShip leads the charge in making the shipping process more transparent and reliable for consumers and companies alike. As growth in e-commerce spirals ever upward, we are excited to partner with AfterShip and its leadership team as they continue to advance technology in this critical and expanding industry.”