Steve Thomas - IT Consultant

Cloud computing has given companies affordable and flexible solutions to deal with rapidly advancing technological demands. However, for the small business owner, there are still many common misunderstandings about using cloud services. Here are a few things some businesses owners misunderstand about the cloud.

#1. Cloud infrastructures are unsecure

Information security is a necessity for every business. And the most prevalent misconception about the cloud is the idea that cloud services lack appropriate security measures to keep data safe from intruders. Most users also think that the data stored in the cloud can be easily accessed by anyone, from anywhere, and at any time.

But the truth is it’s actually more secure for small businesses to use cloud services. Small companies usually can’t afford to hire an IT department let alone train them to deal with online security threats. Cloud providers, on the other hand, offer services such as multi-layered security systems and antivirus protection that not only specialize in keeping infrastructures safe from hackers but are available at a price that is much lower than you would pay for in-house IT staff.

Additionally, large cloud-based services such as G Suite and Office 365 are supported by an infrastructure that constantly installs updates and patches, which helps manage security breaches. This frees you from the burden of installing the updates yourself and managing the overall security of your system.

Users should understand that no company is completely safe from security threats regardless of their IT infrastructure. But data is likely to be more secure in the hands of cloud providers as they are the most prepared and qualified to protect your digital property.

#2. The cloud lacks proper encryption

Most people misunderstand how encryption is implemented to keep your data safe. For example, encryption is generally used for data in transition, where data is protected from anyone seeing it as it travels from one internet address to another. But encryption can also be applied to data at rest, where data is encrypted on a storage drive.

With this in mind, you should understand what types of encryption your business and its data require. When it comes to choosing the right cloud service, it is best to inform yourself about the security measures that a cloud infrastructure implements and look at how it can protect your company’s digital property.

#3. With the cloud you are no longer responsible for data security

While cloud security is important, protecting data ultimately rests on the users who have access to it. Misplacing unlocked mobile devices can leave your data vulnerable and compromise your entire cloud infrastructure. This is why we recommend strong verification mechanisms in place for devices that are used to access the cloud.

#4. The cloud is never faulty

Like many IT services, cloud-based services are not immune to technical difficulties. For example, some cloud businesses have suffered outages and server failures which corrupted files and may have lost data in the process.

Hacking is another reason why some cloud services fail. Using a less than optimal cloud service that is vulnerable to attacks can lead to stolen or deleted data, which would be near impossible to recover if you did not have any offline backups.

Before signing up for any type of cloud service, clarify with its provider what is guaranteed. Most cloud providers make promises about a service’s uptime or its safety from provider-related breaches.

Security is truly one of the biggest barriers to the adoption of cloud computing in a small business. But as cloud services expand and encryption technologies advance, cloud adoption is increasingly becoming the most cost-effective solution to meet the small business owner’s IT demands. Contact us today to learn how your business can take advantage of all the cloud has to offer.

Overhyped reports of cloud hacks and server failures can lead some small business owners to be wary of a service that has so much to offer. So what are these common misconceptions about cloud computing? Here are a few myths people believe about the cloud.

#1. Cloud infrastructures are unsecure

Information security is a necessity for every business. And the most prevalent misconception about the cloud is the idea that cloud services lack appropriate security measures to keep data safe from intruders. Most users also think that the data stored in the cloud can be easily accessed by anyone, from anywhere, and at any time.

But the truth is it’s actually more secure for small businesses to use cloud services. Small companies usually can’t afford to hire an IT department let alone train them to deal with online security threats. Cloud providers, on the other hand, offer services such as multi-layered security systems and antivirus protection that not only specialize in keeping infrastructures safe from hackers but are available at a price that is much lower than you would pay for in-house IT staff.

Additionally, large cloud-based services such as G Suite and Office 365 are supported by an infrastructure that constantly installs updates and patches, which helps manage security breaches. This frees you from the burden of installing the updates yourself and managing the overall security of your system.

Users should understand that no company is completely safe from security threats regardless of their IT infrastructure. But data is likely to be more secure in the hands of cloud providers as they are the most prepared and qualified to protect your digital property.

#2. The cloud lacks proper encryption

Most people misunderstand how encryption is implemented to keep your data safe. For example, encryption is generally used for data in transition, where data is protected from anyone seeing it as it travels from one internet address to another. But encryption can also be applied to data at rest, where data is encrypted on a storage drive.

With this in mind, you should understand what types of encryption your business and its data require. When it comes to choosing the right cloud service, it is best to inform yourself about the security measures that a cloud infrastructure implements and look at how it can protect your company’s digital property.

#3. With the cloud you are no longer responsible for data security

While cloud security is important, protecting data ultimately rests on the users who have access to it. Misplacing unlocked mobile devices can leave your data vulnerable and compromise your entire cloud infrastructure. This is why we recommend strong verification mechanisms in place for devices that are used to access the cloud.

#4. The cloud is never faulty

Like many IT services, cloud-based services are not immune to technical difficulties. For example, some cloud businesses have suffered outages and server failures which corrupted files and may have lost data in the process.

Hacking is another reason why some cloud services fail. Using a less than optimal cloud service that is vulnerable to attacks can lead to stolen or deleted data, which would be near impossible to recover if you did not have any offline backups.

Before signing up for any type of cloud service, clarify with its provider what is guaranteed. Most cloud providers make promises about a service’s uptime or its safety from provider-related breaches.

Security is truly one of the biggest barriers to the adoption of cloud computing in a small business. But as cloud services expand and encryption technologies advance, cloud adoption is increasingly becoming the most cost-effective solution to meet the small business owner’s IT demands. Contact us today to learn how your business can take advantage of all the cloud has to offer.

Microsoft announced a number of new tools for its MyAnalytics tool for Office 365 users today that are geared toward giving employees more data about how they work, as well as ways to improve how teams work together. In today’s businesses, everybody has to be a team player, after all, and if you want to bring technology to bear on this, you first need data — and once you have data, you can go into full-on analytics mode and maybe even throw in a smidge of machine learning, too.

So today, Microsoft is launching two new products: Workplace Analytics and MyAnalytics nudges. Yes, Office 365 will now nudge you to be a better team player. “Building better teams starts with transparent, data-driven dialog—but no one is perfect and sticking to good collaboration habits can be challenging in a fast-paced job,” Microsoft’s Natalie McCullough and Noelle Beaujon, using language only an MBA could love, write in today’s announcement.

I’m not sure what exactly that means or whether I have good collaboration habits or not, but in practice, Office 365 can now nudge you when you need more focus time as your calendar fills up, for example. You can block off those times without leaving your Inbox (or, I guess, you could always ignore this and just set up a standing block of time every day where you don’t accept meetings and just do your job…). MyAnalytics can also now nudge you to delegate meetings to a co-worker when your schedule is busy (because your co-workers aren’t busy and will love you for putting more meetings on your calendar) and tell you to avoid after-hours emails as you draft them to co-workers so they don’t have to work after hours, too (that’s actually smart, but may not work well in every company).

With this new feature, Microsoft is also using some machine learning smarts, of course. MyAnalytics was already able to remind you of tasks you promised to co-workers over email, and now it’ll nudge you when you read new emails from those co-workers, too. Because the more you get nudged, the more likely you are to finish that annoying task you never intended to do but promised your co-worker you would do so he’d go away.

If you’re whole team needs some nudging, Microsoft will also allow the group to enroll in a change program and provide you with lots of data about how you are changing. And if that doesn’t work, you can always set up a few meetings to discuss what’s going wrong.

These new features will roll out this summer. Get ready to be nudged.

If you’re one of the million-plus users taking advantage of Office 365’s premium productivity apps, you’ll soon notice some changes. Last June, Microsoft revealed that Outlook, Excel, PowerPoint, and Word will be getting a design revamp in the coming months. Here’s a preview of what’s to come.

Simplified ribbon

The biggest update is with the ribbon, which is a command bar at the top of a window. The new design now has a simpler, cleaner look that gives users the chance to customize the tools they work with most, simply by pinning apps or files to your Windows taskbar. Even though this new ribbon is designed with simplicity in mind, if you don’t find it helpful you can still revert back to the regular three-line view.

Some users may already be using this new ribbon in the online version of Word, while Outlook for Windows will receive it sometime this month. However, Microsoft disclosed that they aren’t yet ready to roll it out to PowerPoint, Word, and Excel for Windows.

Improved search option

One of the major changes is with the search option in Microsoft Office apps. The developers improved the search experience by using Microsoft graph, so users can now see search recommendations when they move their cursor to the search box. Some have already seen this update take effect, but it won’t be available for Outlook on the web until August.

Better colors and icons

To make the overall design more aesthetically pleasing, the colors and icons of every app have been revamped, too. They wanted a more modern look crisp and clean no matter the size of the user’s screen, which is why they employed scalable graphics. It first debuted on Word before appearing on Excel, PowerPoint, and Works for Windows last month. As for Outlook for Windows and Mac, users can expect the update later this summer.

Office 365 is constantly evolving to benefit subscribers. And to make things even more interesting, users will be chosen at random over the next several months to receive the updates, and Microsoft will gather their reviews to make further improvements. Co-creating new features with customers is something Microsoft truly believes in, so this isn’t simply a social media tactic.

So as you hang tight for these coming changes, consider increasing office collaboration by migrating your files to the cloud. Call us today to get started!

Office 365 apps like PowerPoint, Word, Outlook, and Excel will be getting upgrades over the next few months. Microsoft expects these new features to boost productivity and overall efficiency of business users. Here’s what they have planned.

Simplified ribbon

The biggest update is with the ribbon, which is a command bar at the top of a window. The new design now has a simpler, cleaner look that gives users the chance to customize the tools they work with most, simply by pinning apps or files to your Windows taskbar. Even though this new ribbon is designed with simplicity in mind, if you don’t find it helpful you can still revert back to the regular three-line view.

Some users may already be using this new ribbon in the online version of Word, while Outlook for Windows will receive it sometime this month. However, Microsoft disclosed that they aren’t yet ready to roll it out to PowerPoint, Word, and Excel for Windows.

Improved search option

One of the major changes is with the search option in Microsoft Office apps. The developers improved the search experience by using Microsoft graph, so users can now see search recommendations when they move their cursor to the search box. Some have already seen this update take effect, but it won’t be available for Outlook on the web until August.

Better colors and icons

To make the overall design more aesthetically pleasing, the colors and icons of every app have been revamped, too. They wanted a more modern look crisp and clean no matter the size of the user’s screen, which is why they employed scalable graphics. It first debuted on Word before appearing on Excel, PowerPoint, and Works for Windows last month. As for Outlook for Windows and Mac, users can expect the update later this summer.

Office 365 is constantly evolving to benefit subscribers. And to make things even more interesting, users will be chosen at random over the next several months to receive the updates, and Microsoft will gather their reviews to make further improvements. Co-creating new features with customers is something Microsoft truly believes in, so this isn’t simply a social media tactic.

So as you hang tight for these coming changes, consider increasing office collaboration by migrating your files to the cloud. Call us today to get started!

Microsoft recently announced that Office 365 apps, including Excel, Outlook, PowerPoint, and Word will be going through a design overhaul to boost productivity of their subscribers. They plan on releasing new features in the next few months. Check out what they have in store.

Simplified ribbon

The biggest update is with the ribbon, which is a command bar at the top of a window. The new design now has a simpler, cleaner look that gives users the chance to customize the tools they work with most, simply by pinning apps or files to your Windows taskbar. Even though this new ribbon is designed with simplicity in mind, if you don’t find it helpful you can still revert back to the regular three-line view.

Some users may already be using this new ribbon in the online version of Word, while Outlook for Windows will receive it sometime this month. However, Microsoft disclosed that they aren’t yet ready to roll it out to PowerPoint, Word, and Excel for Windows.

Improved search option

One of the major changes is with the search option in Microsoft Office apps. The developers improved the search experience by using Microsoft graph, so users can now see search recommendations when they move their cursor to the search box. Some have already seen this update take effect, but it won’t be available for Outlook on the web until August.

Better colors and icons

To make the overall design more aesthetically pleasing, the colors and icons of every app have been revamped, too. They wanted a more modern look crisp and clean no matter the size of the user’s screen, which is why they employed scalable graphics. It first debuted on Word before appearing on Excel, PowerPoint, and Works for Windows last month. As for Outlook for Windows and Mac, users can expect the update later this summer.

Office 365 is constantly evolving to benefit subscribers. And to make things even more interesting, users will be chosen at random over the next several months to receive the updates, and Microsoft will gather their reviews to make further improvements. Co-creating new features with customers is something Microsoft truly believes in, so this isn’t simply a social media tactic.

So as you hang tight for these coming changes, consider increasing office collaboration by migrating your files to the cloud. Call us today to get started!

If you are one of the few Office 365 users who embeds Silverlight, Shockwave, or Flash content in your documents, your pastime will soon be a thing of the past. Over a week ago, Microsoft announced that Office 365 would completely block said media by January 2019.

Microsoft recently announced plans to eventually stop the activation of Silverlight, Shockwave, and Flash content in Office 365. This is not just the developers disabling bugs with an option to click a link or button to look at content. Within a few months’ time, Flash will be gone from Office 365 for good.

What media will be affected once this is implemented?

Microsoft Silverlight and Adobe Flash or Shockwave content that uses Microsoft’s OLE (Object Linking and Embedding) platform and the “Insert Object” feature will be blocked. However, media that uses the “Insert Online Video” control via an Internet Explorer browser frame will not be affected by this change.

The following timeline shows the various changes that will take full effect by January 2019:

  • Controls in the Office 365 Monthly Channel will be blocked beginning June 2018.
  • Controls in the Office 365 Semi-Annual Targeted (SAT) Channel will be blocked beginning September 2018.
  • Controls in the Office 365 Semi-Annual Channel will be blocked beginning January 2019.

Why did the developers choose to take out the embedded content?

Microsoft pointed out various reasons for making their decision. It cited that malware authors have been exploiting systems through Word, Excel, and PowerPoint files with embedded content, and that most Office 365 users did not use or rarely use the controls anyway.

Aside from this, the developers at Microsoft decided to take action after Adobe announced that Flash would reach its end-of-life cycle by 2020. Silverlight was discontinued in 2016, where enterprise customers would have support for the medium until 2021.

For businesses that still need to look at or embed Silverlight- or Flash-based content in an Office 365 document, Microsoft has provided a support page to guide users on re-activating the controls.

As more websites are transitioning away from Flash in favor of HTML5, Microsoft’s once-popular platform has experienced a steady decline over the years. According to Google, Chrome users who loaded a single web page per day that has Flash media had gone down from an estimated 80% during 2014 to below 8% in early 2018.

For more information about utilizing Office 365 features and other IT related concerns, feel free to get in touch with us today!

A few weeks ago, Microsoft made an announcement to block future content that is embedded with Adobe Flash, Shockwave, and even their own Silverlight platform from Office 365. While the developers have their reasons for implementing this, they should have pulled this feature earlier to avoid many irate customers.

Microsoft recently announced plans to eventually stop the activation of Silverlight, Shockwave, and Flash content in Office 365. This is not just the developers disabling bugs with an option to click a link or button to look at content. Within a few months’ time, Flash will be gone from Office 365 for good.

What media will be affected once this is implemented?

Microsoft Silverlight and Adobe Flash or Shockwave content that uses Microsoft’s OLE (Object Linking and Embedding) platform and the “Insert Object” feature will be blocked. However, media that uses the “Insert Online Video” control via an Internet Explorer browser frame will not be affected by this change.

The following timeline shows the various changes that will take full effect by January 2019:

  • Controls in the Office 365 Monthly Channel will be blocked beginning June 2018.
  • Controls in the Office 365 Semi-Annual Targeted (SAT) Channel will be blocked beginning September 2018.
  • Controls in the Office 365 Semi-Annual Channel will be blocked beginning January 2019.

Why did the developers choose to take out the embedded content?

Microsoft pointed out various reasons for making their decision. It cited that malware authors have been exploiting systems through Word, Excel, and PowerPoint files with embedded content, and that most Office 365 users did not use or rarely use the controls anyway.

Aside from this, the developers at Microsoft decided to take action after Adobe announced that Flash would reach its end-of-life cycle by 2020. Silverlight was discontinued in 2016, where enterprise customers would have support for the medium until 2021.

For businesses that still need to look at or embed Silverlight- or Flash-based content in an Office 365 document, Microsoft has provided a support page to guide users on re-activating the controls.

As more websites are transitioning away from Flash in favor of HTML5, Microsoft’s once-popular platform has experienced a steady decline over the years. According to Google, Chrome users who loaded a single web page per day that has Flash media had gone down from an estimated 80% during 2014 to below 8% in early 2018.

For more information about utilizing Office 365 features and other IT related concerns, feel free to get in touch with us today!

Microsoft recently announced plans to eventually stop the activation of Silverlight, Shockwave, and Flash content in Office 365. This is not just the developers disabling bugs with an option to click a link or button to look at content. Within a few months’ time, Flash will be gone from Office 365 for good.

What media will be affected once this is implemented?

Microsoft Silverlight and Adobe Flash or Shockwave content that uses Microsoft’s OLE (Object Linking and Embedding) platform and the “Insert Object” feature will be blocked. However, media that uses the “Insert Online Video” control via an Internet Explorer browser frame will not be affected by this change.

The following timeline shows the various changes that will take full effect by January 2019:

  • Controls in the Office 365 Monthly Channel will be blocked beginning June 2018.
  • Controls in the Office 365 Semi-Annual Targeted (SAT) Channel will be blocked beginning September 2018.
  • Controls in the Office 365 Semi-Annual Channel will be blocked beginning January 2019.

Why did the developers choose to take out the embedded content?

Microsoft pointed out various reasons for making their decision. It cited that malware authors have been exploiting systems through Word, Excel, and PowerPoint files with embedded content, and that most Office 365 users did not use or rarely use the controls anyway.

Aside from this, the developers at Microsoft decided to take action after Adobe announced that Flash would reach its end-of-life cycle by 2020. Silverlight was discontinued in 2016, where enterprise customers would have support for the medium until 2021.

For businesses that still need to look at or embed Silverlight- or Flash-based content in an Office 365 document, Microsoft has provided a support page to guide users on re-activating the controls.

As more websites are transitioning away from Flash in favor of HTML5, Microsoft’s once-popular platform has experienced a steady decline over the years. According to Google, Chrome users who loaded a single web page per day that has Flash media had gone down from an estimated 80% during 2014 to below 8% in early 2018.

For more information about utilizing Office 365 features and other IT related concerns, feel free to get in touch with us today!

Everyone hates making passwords. From complexity requirements to minimum lengths, each new account brings its own set of headaches. If this problem is reaching a boiling point, Single Sign-On (SSO) solutions can help. They’re secure, easy-to-manage, and do away with the need to manage a long list of usernames and passwords.

What is SSO?

Single Sign-On solutions allow you to create one username and one password that thousands of websites will recognize. If you’ve ever clicked ‘Login with Google’ on a non-Google website, you’ve already enjoyed the benefits of SSO. It’s faster, simpler, and more secure. Now, small businesses can accomplish the same level of efficiency between their employees and cloud platforms.

Instead of asking everyone in the office to track separate accounts for Office 365, Slack, Quickbooks, and whatever other cloud applications your company relies on, you can give them one set of credentials and manage what they have access to remotely. Employees come to work, enter their ACME Inc. username and password, and they’re set for the day.

Why is SSO more secure?

There are a number of ways to set up a small-business SSO solution, but most of them focus on removing login information from your servers or network storage. Usually, you’ll provide your employees’ logins to an SSO provider (sometimes referred to as an Identity-as-a-Service provider) and each employee will receive a single login paired with a secondary authentication — like a fingerprint or an SMS to a personal device.

Each time one of your employees visits a cloud platform, such as Office 365, the SSO provider will verify the user’s identity and the security of the connection. If anything looks amiss, your IT provider will be notified.

Should your network or any of its devices be compromised, hackers would find nothing but logins to your SSO accounts, which are meaningless without fingerprints or mobile devices.

How to get started with SSO

The first step when setting up a Single Sign-On solution is making sure you have a healthy and responsive IT support system in place. You need a team that is constantly available to review suspicious alerts and troubleshoot employee issues. If you don’t currently have that capacity, contact us today and we’ll help you out!

No matter how valuable your cloud subscriptions are, each new set of login credentials users are forced to create and memorize adds another level of inefficiency. With something called Single Sign-On (SSO), you can create one user profile that logs you into all your online accounts. If you’re overwhelmed by the number of passwords linked to your name, SSO is a dream come true.

What is SSO?

Single Sign-On solutions allow you to create one username and one password that thousands of websites will recognize. If you’ve ever clicked ‘Login with Google’ on a non-Google website, you’ve already enjoyed the benefits of SSO. It’s faster, simpler, and more secure. Now, small businesses can accomplish the same level of efficiency between their employees and cloud platforms.

Instead of asking everyone in the office to track separate accounts for Office 365, Slack, Quickbooks, and whatever other cloud applications your company relies on, you can give them one set of credentials and manage what they have access to remotely. Employees come to work, enter their ACME Inc. username and password, and they’re set for the day.

Why is SSO more secure?

There are a number of ways to set up a small-business SSO solution, but most of them focus on removing login information from your servers or network storage. Usually, you’ll provide your employees’ logins to an SSO provider (sometimes referred to as an Identity-as-a-Service provider) and each employee will receive a single login paired with a secondary authentication — like a fingerprint or an SMS to a personal device.

Each time one of your employees visits a cloud platform, such as Office 365, the SSO provider will verify the user’s identity and the security of the connection. If anything looks amiss, your IT provider will be notified.

Should your network or any of its devices be compromised, hackers would find nothing but logins to your SSO accounts, which are meaningless without fingerprints or mobile devices.

How to get started with SSO

The first step when setting up a Single Sign-On solution is making sure you have a healthy and responsive IT support system in place. You need a team that is constantly available to review suspicious alerts and troubleshoot employee issues. If you don’t currently have that capacity, contact us today and we’ll help you out!

Statistics show that the average enterprise uses more than 90 cloud services. Even if small businesses use less than half that number, securely managing account logins is still a huge problem for users and administrators. Single Sign-On (SSO) is an excellent solution to this issue, so let’s dive into how it works.

What is SSO?

Single Sign-On solutions allow you to create one username and one password that thousands of websites will recognize. If you’ve ever clicked ‘Login with Google’ on a non-Google website, you’ve already enjoyed the benefits of SSO. It’s faster, simpler, and more secure. Now, small businesses can accomplish the same level of efficiency between their employees and cloud platforms.

Instead of asking everyone in the office to track separate accounts for Office 365, Slack, Quickbooks, and whatever other cloud applications your company relies on, you can give them one set of credentials and manage what they have access to remotely. Employees come to work, enter their ACME Inc. username and password, and they’re set for the day.

Why is SSO more secure?

There are a number of ways to set up a small-business SSO solution, but most of them focus on removing login information from your servers or network storage. Usually, you’ll provide your employees’ logins to an SSO provider (sometimes referred to as an Identity-as-a-Service provider) and each employee will receive a single login paired with a secondary authentication — like a fingerprint or an SMS to a personal device.

Each time one of your employees visits a cloud platform, such as Office 365, the SSO provider will verify the user’s identity and the security of the connection. If anything looks amiss, your IT provider will be notified.

Should your network or any of its devices be compromised, hackers would find nothing but logins to your SSO accounts, which are meaningless without fingerprints or mobile devices.

How to get started with SSO

The first step when setting up a Single Sign-On solution is making sure you have a healthy and responsive IT support system in place. You need a team that is constantly available to review suspicious alerts and troubleshoot employee issues. If you don’t currently have that capacity, contact us today and we’ll help you out!