Steve Thomas - IT Consultant

Following the departure of Instagram’s founders, Facebook is working to more closely integrate the photo-sharing app with its flagship social network. It’s already added its brand name next to Instagram’s, and is working to make both platforms’ messaging products interoperable. Now, Facebook is prototyping a means of syndicating Instagram’s IGTV video to Facebook’s video site, Facebook Watch.

In another find from noted reverse engineer, Jane Manchun Wong, Instagram was found to have under development a feature that would allow Instagram users to post their IGTV content to both Instagram as a preview, as well as to Facebook and Watch — the latter by toggling an additional switch labeled “make visible on Facebook.”

Wong says the feature is still in the prototype stage, as the buttons themselves aren’t functional.

This move, should it come to pass, could prompt more video creators to use IGTV, given that it would boost their videos’ distribution by also including Facebook as a destination for their content. The videos could also be part of an ongoing, episodic series, Wong had found.

This, in turn, could help IGTV — an app which hasn’t quite taken off as a standalone video platform. Today, IGTV takes inspiration from TikTok and Snapchat’s vertical video. It’s meant to engage Instagram users with longer-form, portrait mode video content but within Instagram and in a separate IGTV app. But IGTV has often been filled with poorly cropped and imported web video, rather than content designed specifically for the platform.

Meanwhile, the IGTV app has struggled to rise to the top of the App Store’s charts the way its parent, Instagram has. Today, it’s ranked No. 159 in the Photo & Video category on the App Store, and unranked in the Overall top charts.

To address some of the issues that creators have complained about, Instagram this week rolled out a few changes to the upload experience. This included the new ability to select the 1:1 crop of an IGTV thumbnail for the creator’s Profile Cover as well as the ability to edit which 5:4 section of the IGTV video shows in the Feed.

IGTV will also now auto-populate Instagram handles and tags on IGTV titles and descriptions, and will now support the ability to longer video from mobile. With the latter change, IGTV has increased the minimum threshold to upload on mobile to one minute, and is allowing mobile uploads up to 15 minutes.

Instagram declined to comment on the possible syndication of IGTV content to Facebook and Facebook Watch.

Ahead of the official announcement of an FTC settlement which could force YouTube to direct under-13-year-old users to a separate experience for YouTube’s kid-friendly content, the company has quietly announced plans to launch its YouTube Kids service on the web. Previously, parents would have to download the YouTube Kids app to a mobile device in order to access the filtered version of YouTube.

By bringing YouTube Kids to the web, the company is prepared for the likely outcome of an FTC settlement which would require the company to implement an age-gate on its site, then redirect under-13-year-olds to a separate kid-friendly experience.

In addition, YouTube Kids is gaining a new filter which will allow parents to set the content to being preschooler-appropriate.

The announcement, published to the YouTube Help forums, was first spotted by Android Police.

It’s unclear if YouTube was intentionally trying to keep these changes from being picked up on by a larger audience (or the press) by publishing the news to a forum instead of its official YouTube blog. (The company tells us it publishes a lot of news the forum site. Sure, okay. But with an FTC settlement looming, it seems an odd destination for such a key announcement.)

It’s also worth noting that, around the same time as the news was published, YouTube CEO Susan Wojcicki posted her quarterly update for YouTube creators.

The update is intended to keep creators abreast of what’s in store for YouTube and its community. But this quarter, her missive spoke solely about the value in being an open platform, and didn’t touch on anything related to kids content or the U.S. regulator’s investigation.

However, it’s precisely YouTube’s position on “openness” that concerns parents when it comes to their kids watching YouTube videos. The platform’s (almost) “anything goes” nature means kids can easily stumble upon content that’s too adult, controversial, hateful, fringe, or offensive.

The YouTube Kids app is meant to offer a safer destination, but YouTube isn’t manually reviewing each video that finds its way there. That has led to inappropriate and disturbing content slipping through the cracks on numerous occasions, and eroding parents’ trust.

youtube kids website

Because many parents don’t believe YouTube Kids’ algorithms can filter content appropriately, the company last fall introduced the ability for parents to whitelist specific videos or channels in the Kids app. It also rolled out a feature that customized the app’s content for YouTube’s older users, ages 8 through 12. This added gaming content and music videos.

Now, YouTube is further breaking up its “Younger” content level filter, which was previously 8 and under, into two parts. Starting now, “Younger” applies to ages 5 through 7, while the new “Preschool” filter is for the age 4 and under group. The latter will focus on videos that promote “creativity, playfulness, learning, and exploration,” says YouTube.

Above: the content filter before

YouTube confirmed to TechCrunch that its forum announcement is accurate, but the company would not say when the YouTube Kids web version would go live, beyond “this week.”

The YouTube Kids changes are notable because they signal that YouTube is getting things in place before an FTC settlement announcement that will impact how the company handles kids content and its continued use by young children.

It’s possible that YouTube will be fined by the FTC for its violations of COPPA, as Musical.ly (TikTok) was earlier this year. One report, citing unnamed sources, says the FTC’s YouTube settlement has, in fact, already been finalized and includes a multimillion-dollar fine.

YouTube will also likely be required to implement an age-gate on its site and in its apps that will direct under-13-year-olds to the YouTube Kids platform instead of YouTube proper. The settlement may additionally require YouTube to stop targeting ads on videos aimed at children, as has been reported by Bloomberg. 

We probably won’t see the FTC issuing a statement about its ruling ahead of this Labor Day weekend, but it may do so in advance of its October workshop focused on refining the COPPA regulation — an event that has the regulator looking for feedback on how to properly handle sites like YouTube.

 

 

What can you do with virtual reality when you have complete control of the physical space around the player? How “real” can virtual reality become?

That’s the core concept behind The Void. They take over retail spaces in places like Downtown Disney and shopping malls around the country and turn them into virtual reality playgrounds, They’ve got VR experiences based on properties like Star Wars, Ghostbusters, and Wreck-It Ralph; while these big names tend to be the main attractions, they’re dabbling with creating their own original properties, too.

By building both the game environment and the real-world rooms in which players wander, The Void can make the physical and virtual align. If you see a bench in your VR headset, there’s a bench there in the real world for you to sit on; if you see a lever on the wall in front of you, you can reach out and physically pull it. Land on a lava planet and heat lamps warm your skin; screw up a puzzle, and you’ll feel a puff of mist letting you know to try something else.

At $30-$35 per person for what works out to be a roughly thirty-minute experience (about ten of which is watching a scene-setting video and getting your group into VR suits), it’s pretty pricey. But it’s also some of the most mind-bending VR I’ve ever seen.

The Void reportedly raised about $20 million earlier this year and is in the middle of a massive expansion. It’s more than doubling its number of locations, opening 25 new spots in a partnership with the Unibail-Rodamco-Westfield chain of malls.

I sat down to chat with The Void’s co-founder and Chief Creative Officer, Curtis Hickman, to hear how they got started, how his background (in stage magic!) comes into play here, how they came to work with massive properties like Ghostbusters and Star Wars, and where he thinks VR is going from here.

Greg Kumparak: Tell me a bit about yourself. How’d you get your start? How’d you get into making VR experiences?

TikTok, the short-form video platform favored by young adults and teens, has launched a new feature that allows users to shop for products associated with a sponsored Hashtag Challenge, without leaving its app. These sponsored challenges are Gen Z-friendly marketing campaigns where users are prompted to post videos of them using a product — like showing off favorite outfits from Uniqlo or Guess, for example. Or they might participate in some sort of manufactured viral trend, like singing favorite Disney songs ahead of a Disney-themed episode of American Idol.

The new e-commerce feature, called Hashtag Challenge Plus, adds a shoppable component to the hashtag.

In addition to creating and viewing videos featuring the brand’s sponsored hashtag, a separate tab features an in-app experience where products from the campaign can be purchased within TikTok itself.

Last week, Kroger was the first brand to try out the new feature, according to a report from AdWeek.

Image from iOS 2

While not exactly a company that exudes youth appeal, Kroger found a way to reach TikTok’s young adult audience through their hashtag campaign.

In partnership with four TikTok influencers — Joey Klaasen, Cosette Rinab, Mia Finney and Victoria Bachlet — Kroger prompted TikTok viewers to post videos of their dorm makeovers using the hashtag #TransformUrDorm. Digital agency i360 was involved in the videos’ creation.

What made Kroger’s challenge unique was that it also introduced a dedicated brand page where viewers could actually shop for products, too.

Image from iOS 1 1

Kroger paid for its sponsored hashtag to be given placement on TikTok’s Discover page for a week’s time. The tag can still be found via search, even though the campaign has wrapped.

Of course, many of its intended viewers found it by way of their favorite TikTok influencer’s profile, much like how Instagram ad campaigns work.

Since launch, the hashtag has since grown to around 477 million views across hundreds of videos — some labeled “Official,” if from the influencers. The rest is user-generated content from other TikTok users hoping to capitalize on the trend to gain a little TikTok fame for themselves.

On the hashtag’s landing page, there’s a separate tab also labeled “Discover,” but not to be confused with TikTok’s main Discover section. This directs viewers to the new shopping experience.

Here, Kroger shows off a scrollable row of featured products including things like a popcorn maker, a box of snack bars, a toaster, and other items.

Tapping the “Shop Now” link then opens up Kroger’s website where users can add items to their cart and check out online.

Image from iOS 3

This shoppable experience is really just a mobile-optimized Kroger website pointing to a special search term (btscollege19). It isn’t a TikTok creation, nor built with TikTok’s help. On the mobile site, you can scroll down through a random list of items — from shampoos to coffee filters to toothpaste to hangers and more — or you can filter by category or enter a search term.

It’s unclear if such an offering will actually significantly impact e-commerce sales.

If anything, a hashtag campaign like this is better utilized to remind viewers that Kroger’s grocery store is also a place to shop for back-to-school needs, as an alternative to big-box stores like Target or Walmart or online retailers like Amazon.

TikTok confirmed to TechCrunch that Kroger was the first to put it into action last week. A spokesperson declined to say if other campaigns using the new product were in the works, adding that the company couldn’t talk about any plans ahead of their launch.

Sponsored Hashtag Challenges are only one way TikTok is experimenting with generating revenue from its some 500 million monthly users, the majority who are under 30. The company has also tried out full-screen ads at launch, in-feed ads, 3D/AR lenses, stickers and more.

 

 

Fast internet connections and smart mobile technologies continue to offer SMBs more opportunities for reaching customers and clients. One of the most recent innovations is live video streaming, an inexpensive and convenient way to increase your business value and diversify your services portfolio. It’s a huge and open-ended service, so why don’t we narrow down six of the best video types for reaching out to your target audience.

Business introduction/Behind-the-scenes

If your company lacks an online presence, one of the best things you can do is give customers direct access to your staff and your product. Take your viewers on an office tour and show them how a product is made, or even broadcast your business’s launch event.

Make sure to invite as many viewers as you can, but remember most live broadcasts can be saved and viewed later. You’ll likely want to keep the video available after it’s finished.

News and trending topics

Current and live events are great not only because they’re fresh but they also give your audience something to share.

Facebook Live and Instagram stories allow people and businesses to share recent information, trending news, and other relevant stories. For example, a live coverage of your cooking show would allow you to engage your viewers by inviting them to participate in a live Q & A activity.

These features could instantly reach millions of viewers in a span of a few seconds.

Ask me anything (AMA)

Depending on your product or service, you may be getting a lot of conceptual questions about innovative ways to use it, what direction the company is heading, and so forth. There’s no better way to address these questions than to do so in a personal and unscripted AMA segment.

If there’s a good turnout, make sure to keep questions and answers moving in relevant and interesting directions. There’s nothing wrong with updating everyone on what you had for breakfast, but addressing service bugs or product feature requests is going to be a lot more beneficial for wider audiences.

How-tos

Whether it’s a soon-to-be-released product or a simple rehash of an existing one that’s getting lots of support requests, there’s no better way to guide customers than thorough how-to videos.

Not only do these show existing clients the best way to use your product or service, it also allows potential customers to see both your product and your customer service philosophy in action. Saving these videos can be invaluable as you continue to get questions on the product or service outlined in these videos — it’s an easy way to build a video reference library for sales and support.

Webinars

Webinars are events held on the internet and are attended by an online audience. They allow for online participation thanks to audio and video feeds.

In addition to video images, presentation slides can be broadcast and run in sync with the rest of the presentation. You can also make use of the screen capture functionality to show your viewers an application or website. Webinars also offer various interactive opportunities such as chat, polls, surveys, and tests,

Live broadcast announcements

Whether on Twitter or Facebook, post live broadcast updates about an upcoming product or service to make your announcement far more interesting and personal than a press release or faceless status update.

Text-based announcements and pre-recorded videos severely limit how you address the “fine print” questions from customers. Think of live broadcasts as a chance to hold your own personal press briefing and address questions after your scripted announcement.
Social media reports that Facebook users spend three times longer watching live broadcasts than pre-recorded video. Combine that with Facebook’s announcement that live videos are more likely to be promoted to the top of news feeds and you’d be crazy not to utilize live broadcasts.

There are a handful of different services to use for live video broadcasting and deciding which one is the best for you can depend on a lot of different variables.

Promotional videos

Use social media to promise a special promotion to anyone who tunes in to a live broadcast. Your promotional videos should portray your business in a positive light and make people want to buy from you.

Many companies use influencers nowadays to attract more people. This is a quick way to gain the attention of potential customers, especially those who are hearing about your product or service for the first time. A familiar face is almost always a quick way to earn someone’s trust.

Remember that promotional videos should be straight to the point and should last no longer than 10 to 15 minutes at most.

Call us with any of your questions and we’ll be happy to assist you in adding value to your business with today’s best live video services.

Fast internet connections and smart mobile technologies continue to offer SMBs more opportunities for reaching customers and clients. One of the most recent innovations is live video streaming, an inexpensive and convenient way to increase your business value and diversify your services portfolio. It’s a huge and open-ended service, so why don’t we narrow down six of the best video types for reaching out to your target audience.

Business introduction/Behind-the-scenes

If your company lacks an online presence, one of the best things you can do is give customers direct access to your staff and your product. Take your viewers on an office tour and show them how a product is made, or even broadcast your business’s launch event.

Make sure to invite as many viewers as you can, but remember most live broadcasts can be saved and viewed later. You’ll likely want to keep the video available after it’s finished.

News and trending topics

Current and live events are great not only because they’re fresh but they also give your audience something to share.

Facebook Live and Instagram stories allow people and businesses to share recent information, trending news, and other relevant stories. For example, a live coverage of your cooking show would allow you to engage your viewers by inviting them to participate in a live Q & A activity.

These features could instantly reach millions of viewers in a span of a few seconds.

Ask me anything (AMA)

Depending on your product or service, you may be getting a lot of conceptual questions about innovative ways to use it, what direction the company is heading, and so forth. There’s no better way to address these questions than to do so in a personal and unscripted AMA segment.

If there’s a good turnout, make sure to keep questions and answers moving in relevant and interesting directions. There’s nothing wrong with updating everyone on what you had for breakfast, but addressing service bugs or product feature requests is going to be a lot more beneficial for wider audiences.

How-tos

Whether it’s a soon-to-be-released product or a simple rehash of an existing one that’s getting lots of support requests, there’s no better way to guide customers than thorough how-to videos.

Not only do these show existing clients the best way to use your product or service, it also allows potential customers to see both your product and your customer service philosophy in action. Saving these videos can be invaluable as you continue to get questions on the product or service outlined in these videos — it’s an easy way to build a video reference library for sales and support.

Webinars

Webinars are events held on the internet and are attended by an online audience. They allow for online participation thanks to audio and video feeds.

In addition to video images, presentation slides can be broadcast and run in sync with the rest of the presentation. You can also make use of the screen capture functionality to show your viewers an application or website. Webinars also offer various interactive opportunities such as chat, polls, surveys, and tests,

Live broadcast announcements

Whether on Twitter or Facebook, post live broadcast updates about an upcoming product or service to make your announcement far more interesting and personal than a press release or faceless status update.

Text-based announcements and pre-recorded videos severely limit how you address the “fine print” questions from customers. Think of live broadcasts as a chance to hold your own personal press briefing and address questions after your scripted announcement.
Social media reports that Facebook users spend three times longer watching live broadcasts than pre-recorded video. Combine that with Facebook’s announcement that live videos are more likely to be promoted to the top of news feeds and you’d be crazy not to utilize live broadcasts.

There are a handful of different services to use for live video broadcasting and deciding which one is the best for you can depend on a lot of different variables.

Promotional videos

Use social media to promise a special promotion to anyone who tunes in to a live broadcast. Your promotional videos should portray your business in a positive light and make people want to buy from you.

Many companies use influencers nowadays to attract more people. This is a quick way to gain the attention of potential customers, especially those who are hearing about your product or service for the first time. A familiar face is almost always a quick way to earn someone’s trust.

Remember that promotional videos should be straight to the point and should last no longer than 10 to 15 minutes at most.

Call us with any of your questions and we’ll be happy to assist you in adding value to your business with today’s best live video services.

Video content can be a great addition to your post-click landing page. It’s also a nice way to get more out of your marketing campaign efforts. In fact, it has become increasingly important as customers expect brands and businesses to bo present on Facebook, Instagram, Twitter, and other social platforms. So what types of video content can you use to drive engagement?

Business introduction/Behind-the-scenes

If your company lacks an online presence, one of the best things you can do is give customers direct access to your staff and your product. Take your viewers on an office tour and show them how a product is made, or even broadcast your business’s launch event.

Make sure to invite as many viewers as you can, but remember most live broadcasts can be saved and viewed later. You’ll likely want to keep the video available after it’s finished.

News and trending topics

Current and live events are great not only because they’re fresh but they also give your audience something to share.

Facebook Live and Instagram stories allow people and businesses to share recent information, trending news, and other relevant stories. For example, a live coverage of your cooking show would allow you to engage your viewers by inviting them to participate in a live Q & A activity.

These features could instantly reach millions of viewers in a span of a few seconds.

Ask me anything (AMA)

Depending on your product or service, you may be getting a lot of conceptual questions about innovative ways to use it, what direction the company is heading, and so forth. There’s no better way to address these questions than to do so in a personal and unscripted AMA segment.

If there’s a good turnout, make sure to keep questions and answers moving in relevant and interesting directions. There’s nothing wrong with updating everyone on what you had for breakfast, but addressing service bugs or product feature requests is going to be a lot more beneficial for wider audiences.

How-tos

Whether it’s a soon-to-be-released product or a simple rehash of an existing one that’s getting lots of support requests, there’s no better way to guide customers than thorough how-to videos.

Not only do these show existing clients the best way to use your product or service, it also allows potential customers to see both your product and your customer service philosophy in action. Saving these videos can be invaluable as you continue to get questions on the product or service outlined in these videos — it’s an easy way to build a video reference library for sales and support.

Webinars

Webinars are events held on the internet and are attended by an online audience. They allow for online participation thanks to audio and video feeds.

In addition to video images, presentation slides can be broadcast and run in sync with the rest of the presentation. You can also make use of the screen capture functionality to show your viewers an application or website. Webinars also offer various interactive opportunities such as chat, polls, surveys, and tests,

Live broadcast announcements

Whether on Twitter or Facebook, post live broadcast updates about an upcoming product or service to make your announcement far more interesting and personal than a press release or faceless status update.

Text-based announcements and pre-recorded videos severely limit how you address the “fine print” questions from customers. Think of live broadcasts as a chance to hold your own personal press briefing and address questions after your scripted announcement.
Social media reports that Facebook users spend three times longer watching live broadcasts than pre-recorded video. Combine that with Facebook’s announcement that live videos are more likely to be promoted to the top of news feeds and you’d be crazy not to utilize live broadcasts.

There are a handful of different services to use for live video broadcasting and deciding which one is the best for you can depend on a lot of different variables.

Promotional videos

Use social media to promise a special promotion to anyone who tunes in to a live broadcast. Your promotional videos should portray your business in a positive light and make people want to buy from you.

Many companies use influencers nowadays to attract more people. This is a quick way to gain the attention of potential customers, especially those who are hearing about your product or service for the first time. A familiar face is almost always a quick way to earn someone’s trust.

Remember that promotional videos should be straight to the point and should last no longer than 10 to 15 minutes at most.

Call us with any of your questions and we’ll be happy to assist you in adding value to your business with today’s best live video services.

We have entered a post-text world. This means multimedia has dominated every channel making written content like standard blogs out of style. This means you need to update or completely reinvent your video content such as video blogs (vlogs), which are being used to engage customers. Take a look at these types of video content.

Business introduction/Behind-the-scenes

If your company lacks an online presence, one of the best things you can do is give customers direct access to your staff and your product. Take your viewers on an office tour and show them how a product is made, or even broadcast your business’s launch event.

Make sure to invite as many viewers as you can, but remember most live broadcasts can be saved and viewed later. You’ll likely want to keep the video available after it’s finished.

News and trending topics

Current and live events are great not only because they’re fresh but they also give your audience something to share.

Facebook Live and Instagram stories allow people and businesses to share recent information, trending news, and other relevant stories. For example, a live coverage of your cooking show would allow you to engage your viewers by inviting them to participate in a live Q & A activity.

These features could instantly reach millions of viewers in a span of a few seconds.

Ask me anything (AMA)

Depending on your product or service, you may be getting a lot of conceptual questions about innovative ways to use it, what direction the company is heading, and so forth. There’s no better way to address these questions than to do so in a personal and unscripted AMA segment.

If there’s a good turnout, make sure to keep questions and answers moving in relevant and interesting directions. There’s nothing wrong with updating everyone on what you had for breakfast, but addressing service bugs or product feature requests is going to be a lot more beneficial for wider audiences.

How-tos

Whether it’s a soon-to-be-released product or a simple rehash of an existing one that’s getting lots of support requests, there’s no better way to guide customers than thorough how-to videos.

Not only do these show existing clients the best way to use your product or service, it also allows potential customers to see both your product and your customer service philosophy in action. Saving these videos can be invaluable as you continue to get questions on the product or service outlined in these videos — it’s an easy way to build a video reference library for sales and support.

Webinars

Webinars are events held on the internet and are attended by an online audience. They allow for online participation thanks to audio and video feeds.

In addition to video images, presentation slides can be broadcast and run in sync with the rest of the presentation. You can also make use of the screen capture functionality to show your viewers an application or website. Webinars also offer various interactive opportunities such as chat, polls, surveys, and tests,

Live broadcast announcements

Whether on Twitter or Facebook, post live broadcast updates about an upcoming product or service to make your announcement far more interesting and personal than a press release or faceless status update.

Text-based announcements and pre-recorded videos severely limit how you address the “fine print” questions from customers. Think of live broadcasts as a chance to hold your own personal press briefing and address questions after your scripted announcement.
Social media reports that Facebook users spend three times longer watching live broadcasts than pre-recorded video. Combine that with Facebook’s announcement that live videos are more likely to be promoted to the top of news feeds and you’d be crazy not to utilize live broadcasts.

There are a handful of different services to use for live video broadcasting and deciding which one is the best for you can depend on a lot of different variables.

Promotional videos

Use social media to promise a special promotion to anyone who tunes in to a live broadcast. Your promotional videos should portray your business in a positive light and make people want to buy from you.

Many companies use influencers nowadays to attract more people. This is a quick way to gain the attention of potential customers, especially those who are hearing about your product or service for the first time. A familiar face is almost always a quick way to earn someone’s trust.

Remember that promotional videos should be straight to the point and should last no longer than 10 to 15 minutes at most.

Call us with any of your questions and we’ll be happy to assist you in adding value to your business with today’s best live video services.

Short-form video app TikTok, the fourth most downloaded app in the world as of last quarter, is working on several new seemingly Instagram-inspired features — including a Discover page, a grid-style layout similar to Instagram Explore, an Account Switcher, and more.

The features were uncovered this week by reverse-engineering specialist Jane Manchun Wong, who published screenshots of these features and others to Twitter.

A TikTok spokesperson declined to offer further details on the company’s plans, but confirmed the features were things the company is working on.

“We’re always experimenting with new ways to improve the app experience for our community,” the spokesperson said.

The most notable change uncovered by Wong is one to TikTok’s algorithmically generated “For You” page. Today, users flip through each video on this page, one by one, in a vertical feed-style format. The updated version instead offers a grid-style layout, which looks more like Instagram’s Explore page. This design would also allow users to tap on the videos they wanted to watch, while more easily bypassing those they don’t. And because it puts more videos on the page, too, the change could quickly increase the amount of input into TikTok’s recommendation engine about a user’s preferences.

 

Another key change being developed is the addition of a “Discover” tab to TikTok’s main navigation.

The new button appears to replace the current Search tab, which today is labeled with a magnifying glass icon. The Search section currently lets you enter keywords, and returns results that can be filtered by users, sounds, hashtags or videos. It also showcases trending hashtags on the main page. The “Discover” button, meanwhile, has a people icon on it, which hints that it could be helping users find new people to follow on TikTok, rather than just videos and sounds.

This change, if accurately described and made public, could be a big deal for TikTok creators, as it arrives at a time when the app has gained critical mass and has penetrated the mainstream. The younger generation has been caught up in TikTok, finding the TikTok stars more real and approachable than reigning YouTubers.  TikTokers and their fans even swarmed VidCon this month, leading some to wonder if a paradigm shift for online video was soon to come.

A related feature, “Suggested Users” could also come into play here, in terms of highlighting top talent.

Getting on an app’s “Suggested” list is often key to becoming a top creator on the platform. It’s how many Viners and Twitter users initially grew their follower bases, for instance.

However, TikTok diverged from Instagram with the testing of two other new features Wong found which focused on popularity metrics. One test shows the “Like” counts on each video on the Sounds and Hashtags pages, and another shows the number of Downloads on the video itself, in addition to the Likes and Shares.

This would be an interesting change in light of the competitive nature of social media. And its timing is significant. Instagram is now backing away from showing Like counts, in a test running in a half dozen countries. The company made the change in response to public pressure regarding the anxiety that using its service causes.

Of course, in the early days of a social app, Like counts and other metrics are tools that help point users to the breakout, must-follow stars. They also encourage more posting as users try to find content that resonates — which then, in turn, boosts their online fame in a highly trackable way.

TikTok is also taking note of how integrations with other social platforms could benefit its service, similar to how the Facebook, Instagram, WhatsApp and Messenger apps have offered features to drive traffic to one another and otherwise interoperate.

A couple of features Wong found were focused on improving connections with social apps, including one that offered better integration with WhatsApp, and another that would allow users to link their account to Google and Facebook.

A few other changes being tested included an Instagram-like Account switcher interface, a “Liked by Creator” comment badge, and a downgrade to the TikCode (QR code) which moves from the user profile the app’s settings.

Of course, one big caveat here with all of this is that just because a feature is spotted in the app’s code, that doesn’t mean it will launch to the public.

Some of these changes may be tested privately, then scrapped entirely, or are still just works in progress. But being able to see a collection of experiments at one time like this — something that’s not possible without the sort of reverse engineering that Wong does — helps to paint a larger picture of the direction an app may be headed. In TikTok’s case, it seems to understand its potential, as well as when to borrow successful ideas from others who have come before it, and when to go its own direction.

Is Facebook preparing to launch a serious competitor to TikTok? If so, the company just picked up some key talent to make that happen. Last week, Facebook announced plans for a new division, called the NPE Team, which will build experimental consumer-focused apps where it will try different ideas and features, then see how people react. Now, Facebook has picked up former Vine GM Jason Toff to join the NPE team as a Product Management Director.

Toff’s experience also includes time spent at Google, most notably as a Product Lead for YouTube before exiting to Vine in 2014. At the short-form video app maker, Toff worked as Head of Product for a year, then became Vine’s General Manager.

Vine, of course, was later snatched up by Twitter — and there, Toff moved up to Director of Product Management before boomeranging back to Google, where his initial focus was on AR and VR projects.

Most recently, Toff worked as a Partner at Google’s Area 120, Google’s in-house incubator where employees work on experimental projects.

That’s not all that different from what Facebook appears to have in store with its own NPE Team ambitions. Similar to Area 120 or Microsoft Garage, for example, the NPE Team plans to deliver apps that will “change very rapidly” in response to consumer feedback. It will also be quick to close down experiments that aren’t useful to people in fairly short order.

That’s not how Facebook itself operates. Its more experimental apps have had longer runs, as the company used them to gain feedback to inform its larger projects. For example, its photo-sharing app Moments ran from 2015 through early 2019, and its TrueCaller-like app Hello for emerging markets ran for several years, despite fairly limited adoption.

Facebook has also tried and failed with a number of other offshoots over the past decade, like Facebook Paper, Notify, a Snapchat clone called Lifestage, and others, as well as those it picked up through acquisitions, then later shut down like tbh or Moves. It also previously ran an internal incubator of sorts called Facebook Creative Labs, which birthed now-failed projects like Slingshot, Riff, and Rooms.

Many of these efforts were fairly high-profile at launch, which made their eventual shut down more problematic for Facebook’s image. With NPE Team — as with Area 120 or Microsoft Garage — there’s a layer of separation between the test apps and the larger company. Many of the apps that the NPE Team puts out will bomb, and that’s the point — it wants to get the failures out of the way faster so others can find success.

While Toff can’t yet say what he’ll be working on at Facebook, there’s a lot of speculation that NPE Team will try to come up with some sort of answer to TikTok, the Beijing-based short-form video app that sucked up Musical.ly in 2018 and now is a Gen Z social networking hit with some 500 million-plus monthly users. Toff’s background with Vine could certainly be helpful if that were the case.

Facebook, of course, already tried to get a TikTok clone off the ground with Lasso, but the experiment didn’t take off and the app lead, Brady Voss, left Facebook soon after its launch. It

Toff says he’s hiring for NPE Team, including both UX designers and engineers.

YouTube today announced a series of changes designed to give users more control over what videos appear on the Homepage and in its Up Next suggestions — the latter which are typically powered by an algorithm. The company also says it will offer more visibility to users as to why they’re being shown a recommended video — a peek into the YouTube algorithm that wasn’t before possible.

One new feature is designed to make it easier to explore topics and related videos from both the YouTube Homepage and in the Up Next video section. The app will now display personalized suggestions based on what videos are related to those you’re watching, videos published by the channel you’re watching, or others that YouTube thinks will be of interest.

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This feature is rolling out to signed-in users in English on the YouTube app for Android and will be available on iOS, desktop and other languages soon, the company says.

If YouTube’s suggestions aren’t right — and they often aren’t — users will now be able to access controls that explicitly tell the service to stop suggesting videos from a particular channel.

This will be available from the three-dot menu next to a video on the Homepage or Up Next. From there, you’ll click “Don’t recommend channel.” From that point forward, no videos from that channel will be shown.

However, you’ll still be able to see the videos if you Subscribe, do a search for them, or visit the Channel page directly — they aren’t being hidden from you entirely, in other words. The videos may also still appear on the Trending tab, at times.

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This feature is available globally now on the YouTube app for Android and iOS starting today, and will be available on desktop soon.

Lastly, and perhaps most notably, YouTube is giving users slight visibility into how its algorithm works.

Before, people may not have understood why certain videos were recommended to them. Another new feature will detail the reasons why a video made the list.

Now, underneath a video suggestion, YouTube will say why it was selected.

“Sometimes, we recommend videos from channels you haven’t seen before based on what other viewers with similar interests have liked and watched in the past,” explains the company in its announcement. ” Our goal is to explain why these videos surface on your homepage in order to help you find videos from new channels you might like,” says YouTube.

For example, the explanation might say that viewers who also watch one of your favorite channels also watch the channel that the video recommendation is coming from.

YouTube’s algorithm is likely far more complex than just “viewers who like this also like that,” but it’s a start, at least.

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This feature is launching globally on the YouTube app for iOS today, and will be available on Android and desktop soon.

The changes come at a time when YouTube — and other large social media companies — are under pressure from government regulators over how they manage their platforms. Beyond issues around privacy and security, the spread of hate speech and disinformation, platform providers are also being criticized for their reliance on opaque algorithms that determine what is shown to their end users.

YouTube, in particular, came under fire for how its own Recommendations algorithm was leveraged by child predators in the creation of pedophilia wormhole. YouTube responded by shutting off the comments on kids’ videos where the criminals were sharing timestamps. But it stopped there.

“The company refused to turn off recommendations on videos featuring young children in leotards and bathing suits even after researchers demonstrated YouTube’s algorithm was recommending these videos to pedophiles,” wrote consumer advocacy groups in a letter to the FTC this week, urging the agency to take action against YouTube to protect children.

The FTC hasn’t commented on its investigation, as per policy, but confirmed it received the letter.

Explaining to end users how Recommendations work is only part of the problem.

The other issue that YouTube’s algorithm can end up creating “filter bubbles,” which can lead users to down dark paths, at times.

For instance, a recent story in The New York Times detailed how a person who came to YouTube for self-help videos was increasingly shown ever more radical and extremist content, thanks to the algorithm’s recommendations which pointed him to right-wing commentary, then to conspiracy videos, and finally racist content.

The ability to explicitly silence some YouTube recommendations may help those who care enough to control their experience, but won’t likely solve the problem of those who just follow the algorithm’s suggestions. However, if YouTube were to eventually use this as a new signal — a downvote of sorts — it could influence the algorithm in other more subtle ways.

 

Quibi, the short-form video platform founded by Jeffrey Katzenberg, hasn’t even launched but has already booked $100 million in advertising sales, according to a report from The WSJ this morning. The company, which aims to cater to younger viewers with premium content chopped up into “quick bites,” says it has already booked advertisers including Protector & Gamble, Pepsi Co., Anheuser-Busch InBev, Walmart, Progressive, and Google.

It still has around $50 million in unsold ad inventory ahead of launch.

It’s hard to imagine how a service like Quibi will compete in a market dominated by paid streamers like Netflix and free services like YouTube — both preferred by a younger demographic. But Quibi has been raising massive amounts of money to take them on. In May, it was reported that Quibi was going after another billion in funding, on top of the billion it had already raised.

Beyond the industry’s big bet on Katzenberg himself, Quibi has booked big-name talent including Steven Spielberg and Guillermo del Toro, and is filming a show about Snapchat’s founding which may draw in millennial viewers.

But it sounds like Quibi may also be relying on gimmicks — like Spielberg’s horror series that you can only watch at night time (when it’s dark outside). Not to mention the very idea that Quibi thinks it’s invented a new kind of media that falls in between today’s short-form and traditional TV-length or movie-length content found elsewhere.

On Quibi, shows are meant to be watched on the go, through segments that are around 7 to 10 minutes long. Some of the content will be bigger, more premium productions, while others will be more akin to what you’d find on cable TV or lower-cost daily news programming.

The service will launch April 6, 2020 with two tiers: a $4.99 per month plan that includes a pre-roll ad before each video segment. The ad is 10 seconds if the video is under 5 minutes, and it’s 15 seconds for any videos between 5 and 10 minutes. Some ad themselves will tell “brand stories” throughout the program breaks.

A $7.99 per month tier offers an ad-free experience. The company expects 75% of viewers will opt for the ad-supported version, Quibi CEO Meg Whitman told The WSJ.