Steve Thomas - IT Consultant

Earlier this year, Amazon introduced an Echo Dot for kids, with its $80 Echo Dot Kids Edition device, which comes in your choice of a red, blue, or green protective case. The idea is to market a version of Amazon’s existing Dot hardware to families by bundling it with an existing subscription service, and by throwing in a few extra features – like having Alexa encourage kids to say “please” when making their demands, for example.

The device makes sense in a couple of scenarios – for helicopter parents who want to fully lock down an Echo device before putting it in a kid’s room, and for those who were in the market for a FreeTime Unlimited subscription anyway.

I’ve been testing out an Echo Dot Kids Edition, and ran into some challenges which I thought I’d share. This is not a hardware review – I’m sure you can find those elsewhere. 

Music Filtering

As a parent of an 8-year old myself, I’ve realized it’s too difficult to keep her from ever hearing bad words – especially in music, TV and movies – so I’ve just explained to her that while she will sometimes hear those words, that doesn’t mean it’s okay to say them. (We have a similar rule about art – sometimes people will be nude in paintings, but that doesn’t mean it’s okay to walk around naked all the time.)

Surprisingly, I’ve been able to establish a level of shame around adult and inappropriate content to the point that she will confess to me when she hears it on places like YouTube. She will even turn it off without my instruction! I have a good kid, I guess.

But I understand some parents will only want kids to access the sanitized version of songs – especially if their children are still in the preschool years, or have a tendency to seek out explicit content because they’re little monsters.

Amazon FreeTime would be a good option in that case, but there are some caveats.

For starters, if you plan on using the explicit language filter on songs the Echo Dot plays, then you’re stuck with Amazon Music. While the Echo Dot itself can play music from a variety of services, including on-demand offerings from Pandora and Spotify, you can’t use these services when the explicit filter is enabled as “music services that do not support this filter will be blocked,” Amazon explains.

We’re a Spotify household, so that means my child’s favorite bedtime music playlist became unavailable when we swapped out her existing Echo Dot for the Kids Edition which had the explicit filter enabled.

Above: Parent Dashboard? Where? Maybe a link would help?

You can disable the explicit filter from the Parent Dashboard, but this option is inconveniently available just via the web. When you dig around in the Alexa app – which is where you’d think these controls would be found, there’s only a FreeTime On/Off toggle switch and instructions to “Go to the Parent Dashboard to see activity, manage time limits, and add content.”

It’s not even hyperlinked!

You have to just know the dashboard’s URL is parents.amazon.com. (And not www.parents.amazon.com, by the way. That doesn’t work.)

Then to actually disable the filter, it’s several more steps.

You’ll click the gear icon next to the child’s name, click on “Echo Dot Kids Edition” under “Alexa Settings,” then click “Manage Music.” Here, you can turn the switch on or off.

If you don’t have a subscription music service, the Echo Dot Kids Edition also ships with access to ad-free kid-safe stations on iHeartRadio Family.

Whitelisting Alexa skills…well, some skills!

Another issue with the way FreeTime works with Alexa, is that it’s not clear that nearly everything your child accesses on the device has to be whitelisted.

This leads to a confusing first-time user workflow.

Likely, you’ll start by browsing in the Alexa app’s Skills section or the Skills Store on the web to find some appropriate kid-friendly skills for your child to try. For example, I found and enabled a skill called “Math Facts – Math Practice for Kids.”

But when I instructed “Alexa, open Math Facts,” she responded, “I can’t do that.”

She didn’t say why.

As I hadn’t used FreeTime in quite a while, it didn’t occur to me that each Alexa skill would have to be toggled on – just like the third-party apps, videos, books and audiobooks the child has access to that didn’t ship with FreeTime Unlimited itself.

Instead, I mistakenly assumed that skills from the “Kids” section of the Skills store would just work.

Again, you’ll have to know to go to parents.amazon.com to toggle things on.

And again, the process for doing so is too many clicks deep in the user interface to be immediately obvious to newcomers. (You click the gear by the kid’s name, then “Add Content” – not “Echo Dot Kids Edition” as you might think! Then, on the “Add Content” screen, click over to the “Alexa Skills” tab and toggle on the skills you want the child to use.)

The issue with this system is that it prevents Echo Dot Kids Edition users – kids and adults alike – from discovering and enabling skills by voice. And it adds an unnecessary step by forcing parents to toggle skills on.

After all, if the parents are the ones signing in when visiting the Skills store in-app or on the web, that means they’re the ones choosing to enable the Skills, too.

And if they’re enabling a skill from Kids section, one would assume it’s for their kids to use on their device!

The problem, largely, is that FreeTime isn’t really integrated with the Alexa app. All of this – from explicit content filters to whitelisting skills to turning on or off calling, messaging and drop-ins – should be managed from within the Alexa app, not from a separate website.

Amazon obviously did minimal integration work in order to sell parents a pricier Echo Dot.

To make matters more confusing is the fact that Amazon has partnered with some kids skill publishers, similar to how it partnered with other content providers for apps and movies. That means there’s a list of skills that don’t appear in your Parent Dashboard that also don’t require whitelisting.

This includes: Disney Stories, Loud House Challenge, No Way That’s True, Funny Fill In, Spongebob Challenge, Weird but True, Name that Animal, This or That, Word world, Ben ten, Classroom thirteen, Batman Adventures, and Climb the Beanstalk.

But it’s confusing that you can immediately use these skills, and not others clearly meant for kids. You end up feeling like you did something wrong when some skills don’t work, before you figure out this whole whitelisting system.

In addition, it’s not clear that these “Premium” skills come with the FreeTime subscription – most are not available in the Skills store. If your FreeTime subscription expires, it seems you’ll lose access to these, as well.

Overall, the FreeTime experience for Echo feels disjointed, and there’s a steep learning curve for new users.

Your FreeTime Unlimited 1-year Subscription

It’s also frustrating that there’s no information on the FreeTime Parents dashboard about the nature of your subscription.

You can’t confirm that you’re currently subscribed to the paid product known as FreeTime Unlimited. You can’t see when that subscription expires, or when your first free year is up. It’s unclear if you’ll just be charged, or when that will take place. And there’s no toggle to turn the subscription off if you decide you no longer need it.

Instead, you can only “modify” which credit card you use with Amazon’s 1-click. Seriously. That’s it.

Above: want to manage your subscription?

Below: hahaha, good luck with that!

I still don’t know where to turn this subscription off – I guess the option to disable it doesn’t even appear until your free year is up? (Even clicking on “FreeTime Unlimited” from Amazon.com’s subscription management page routes you back to this useless Parent dashboard page for managing your 1-Click settings.)

So, ask me in a year, maybe?

That said, if you are in the market for both a FreeTime Unlimited subscription and an Echo Dot, you may as well buy the Kids Edition.

FreeTime Unlimited works on Fire tablets, Android devices, Kindle, and as of this month, iOS devices, providing access to over 15,000 kid-safe apps, games, videos, books and educational content. On Amazon devices, parents can also set screen time limits and educational goals.

The service by itself is $2.99 per month for Prime members (for one profile) or $4.99 per month for non-members. It’s more if you buy the Family subscription. Meanwhile, the regular 2nd gen Echo Dot is currently $49.99. So you’re basically looking at $50 + $36/year for FreeTime Unlimited if you bought these things separately as a Prime member.

The Echo Dot Kids Edition comes with one year of FreeTime Unlimited and is $79.99. So you’re saving a tiny bit there. Plus, you can always turn FreeTime off on the device, if you’d rather just use the kids Echo Dot as a regular Echo Dot – while still getting a free year of FreeTime for another device, like the kid’s iPad.

Still, watch out because Echo Dot often goes on sale – and probably will be on sale again for Prime Day this summer. Depending on the price cut it gets, it may not be worth it to buy the bundle.

Other Perks

There are other perks that Amazon tries to use to sell the Echo Dot Kids Edition to families, but the most notable is “Magic Word.”

This feature turns on when FreeTime is enabled, and thanks kids for saying “please” when they speak to Alexa. Yes, that seems like a small thing but it was something that a lot of parents were upset about. They thought kids were learning bad manners by barking commands at Alexa.

I don’t know about that. My kid seems to understand that we say “please” and “thank you” to people, but Alexa doesn’t get her feelings hurt by being told to “play Taylor Swift.” But to each their own!

This feature will thrill some parents, I’m sure.

Parents can also use FreeTime to pause the device or configure a bedtime so kids don’t stay up talking to Alexa, but honestly, LET ‘EM.

It’s far better than when they stall bedtime by badgering you for that extra glass of water, one more blanket, turn on that light, now crack the door…a little more…a little less…Honestly, escaping the kid’s room at bedtime is an art form.

If Alexa can keep them busy and less afraid of the dark, I’m calling it a win.

FreeTime with the Echo Dot Kids Edition also lets you set up “Character Alarms” – meaning, kids can configure Alexa to wake them up with an alarm click featuring characters from brands like Disney and Nickelodeon.

This is hilarious to me.

Because if you have a kid in the preschool to tween age range who actually requires an alarm clock to wake up in the morning instead of getting up at the crack of dawn (or maybe one who has gone through years of training so they DON’T ALSO WAKE YOU UP AT THE CRACK OF DAWN OH MY GOD) – then, I guess, um, enjoy character alarms?

I’m sorry, let me stop laughing….Hold on.

I’m sure somebody needs this.

Sorry for laughing. But please explain how you’ve taught your children to sleep in? Do they go to bed at a decent hour too? No seriously, email me. I have no idea.

The Echo Dot Kids Edition can also work as a household intercom, but so do regular Echo devices.

You can turn off voice purchasing on the Kids Edition, but you can do that on regular devices, too (despite what Amazon’s comparison chart says.)

Plus, kids can now control smart home devices with the Echo Dot Kids Edition – a feature that shamefully wasn’t available at launch, but is now.

And that cute protective case? Well, a regular Echo Dot is actually pretty sturdy. We’ve dropped ours probably a dozen times from dresser to floor (uncarpeted!) with no issues.

I like how Amazon tries to sell the case, though:


I guess if your kid plans to do CHEMISTRY EXPERIMENTS by the Echo Dot, you may need this.

In reality, the case is just cute – and can help the Echo better match the kid’s room.

The Echo Kids Edition, overall, is not a must-have device. You’ll have more flexibility with a regular Echo and a little old-school parenting.

An app that has the needs of modern-day parents in mind, Winnie, has now raised $4 million in additional seed funding in a round led by Reach Capital. Other investors in the new round include Rethink Impact, Homebrew, Ludlow Ventures, Afore Capital, and BBG Ventures, among others. With the new funds, Winnie has raised $6.5 million to date.

The San Francisco-based startup, which begun its life as a directory of kid-friendly places largely serving the needs of newer parents, has since expanded to become a larger platform for parents.

Winnie was founded by Bay Area technologists, Sara Mauskopf, who spent time at Postmates, Twitter, YouTube and Google, and Anne Halsall, also from Postmates and Google, as well as Quora and Inkling.

As new parents themselves, they built Winnie out a personal need to find the sort of information parents crave – details you can’t easily dig up in Google Maps or Yelp.

For example, you can use Winnie to find nearby kid-friendly destinations like museums or parks, as well as those that welcome children with features like changing tables in restrooms, wide aisles in stores for stroller access, areas for nursing, and other things.

Winnie serves as a good example of what investing in women can achieve. Somehow, the young, 20-something men that receive the lion’s share of VC funding had never thought up the idea of app that helps new parents navigate the world. (I know, shocking, right?) And yet, the kind of questions that Winnie tries to answer are those that all parents, at some point, are curious about.

The data on Winnie is crowd-sourced, with details, ratings and reviews coming from other real parents. Listings in San Francisco may be more fleshed out than elsewhere, as that’s where Winnie got its start. However, the app is now available in 10,000 cities across the U.S., and has just surpassed over a million users.

In more recent months, Winnie has been working to expand beyond being a sort of “Yelp for parents,” and now features an online community where parents can ask questions and participate in discussions.

“The crowdsourced directory of family-friendly businesses is still a huge component of what we do…and this has grown to over 2 million places across the United States,” notes Winnie co-founder and CEO Sara Mauskopf. “But we also have these real-time answers to any parenting question from this authentic, supportive community,” she says, referring to Winnie’s online discussions.

The idea is that parents will be searching the web for answers to questions about toddler sleep issues or good local preschools or breastfeeding help, and Winnie’s answers will come up in search results, similar to other Q&A sites like Quora or Yahoo Answers.

“A lot of younger millennial parents are turning to Google to find answers to these questions,” adds Winnie co-founder and CPO Anne Halsall. “So we want to have the answer to these questions at the ready, and we want to have the best page. That’s an example of something that’s yield a lot of traffic for us, just because no one else had that data before Winnie,” she says.

Related to this expansion, Winnie is also serving this data across platforms, including – obviously – the web, in addition to its native app on iOS and Android. The hope is that, with the growth, business owners will come in to claim their pages on Winnie.com, too, and update their information.

 

In the near-term, the founders say they’ll put the funding to use building out more personalization features.

“As a technology company, we have a unique opportunity to give you this really tailored experience that grows with your family over time – so as your children are getting older, and you’re entering new phases of development, our product’s adapting and putting relevant information in front of you,” Halsall says. 

Data on businesses serving the needs of parents with older kids – like summer camps or driver’s ed classes, for example – are the kind of things Winnie will focus on as it grows to include information for more parents, instead of just those with younger children and babies.

Winnie will also use the funds to hire additional engineers to help it scale its platform.

Esteban Sosnik from Reach Capital joined Hunter Walk from Homebrew on Winnie’s board as a result of the funding.

The app is a free download for iOS and Android, and is available on the web at Winnie.com.

Five and half years after it launched, one of the more popular apps for kids’ reading and entertainment has finally arrived on the iOS. Amazon FreeTime Unlimited, the e-commerce giant’s subscription service for children 3-12 that gives unlimited access to 10,000 books, movies and TV shows for $2.99 per month for up to four users across tablets, phones, e-readers, and smart speakers, is now available on the App Store.

Apple is promoting the new app at the moment on the home page of the App Store, where a reader saw it and flagged it to us.

“We launch new products and features as they’re ready,” an Amazon spokesperson said. “We’re excited to bring the FreeTime Unlimited experience to iOS devices, including iPhone, iPad, and iPod touch.”

FreeTime Unlimited is already available on Amazon devices and on Android. Now, when users sign up for a subscription on any one platform, they can use it across all of them — whether it be a Fire tablet, a Fire Kids Edition tablet, compatible Android phones and tablets, or compatible Echo devices.

The move is a significant one both for Apple and Amazon. At a time when other media companies are launching kid-friendly versions of their services that bring in more parental controls and better filters to help block out content that is inappropriate for young ones, FreeTime Unlimited has proven to be one of the most popular kids-focused entertainment apps of them all — content includes video from Disney, Nickelodeon, Sesame Street, PBS Kids, National Geographic and Amazon Originals for Kids — and yet it wasn’t available on one of the most popular (and well reviewed) tablets used by children.

While Amazon initially kept it as an Amazon-only product for its early years — as a way of driving more sales to its own hardware — last year it finally launched a version for Android devices, but it’s taken over a year more to finally bring it to iPhone and iPad devices.

One of the reasons for this could be the ongoing struggle between Amazon and Apple. In some regards, the two are complementary companies: Amazon ships a lot of Apple products, and iOS is a very strong platform for Amazon in terms of online sales, for example.

But in others — such as in hardware, increasingly online entertainment and “owning” customers, and for talent to build its products — the two are rivals. Apple, for one, has not allowed apps on its iOS platform to enable Amazon book purchases directly from their apps, and Amazon doesn’t sell books and movies from its own app to avoid Apple’s cut. So it’s not surprising to see Amazon also delay certain content and features from the Apple platform in some kind of tit-for-tat.

I’m guessing those skirmishes will go on for a long time to come, but for now, iPad and iPhone users will have a little more Amazon than they did before on their devices. Why now? It could be that Amazon felt that user growth was tailing off on the other platforms, so now is a good time to boost with new availability.

It’s also likely influenced by Apple’s increased attention to parental control features on iOS, which may have some parents feel like they have enough options to lock down their kids’ devices while still allowing them access to more wholesome and educational content. That could limit the appeal for a subscription service like Amazon’s FreeTime Unlimited. But iOS 12 – which includes the new parental controls – doesn’t launch to the public until later this fall. That gives Amazon time to attract users to its own service in the meantime.

As with the existing version of FreeTime Unlimited, the app is divided into age groups and will have parental controls by way of the Amazon Parent Dashboard, as well as Discussion Cards that give them talking points about the work and summaries of what the kids are watching.

There may be variations based on geographies, but in the US the content will include films like Frozen, Moana, Star Wars, and Inside Out; TV shows like Sesame Street, Arthur, and Daniel Tiger’s Neighborhood from PBS; Bubble Guppies, Team Umizoomi, and Dora the Explorer from Nickelodeon; Marvel comics including Spider-man, the Avengers, and Captain America; and Amazon Originals such as Just Add Magic, The Kicks, Thunderbirds are Go, Creative Galaxy, and Tumble Leaf.

One drawback to the iOS implementation of FreeTime Unlimited is that, unlike on Amazon’s own tablets, you can’t configure FreeTime Unlimited to completely reskin the device’s user interface to keep kids locked into the experience. Apple simply doesn’t allow third-party apps to have that level of control. Instead, FreeTime Unlimited works like any other app – you can launch it and exit at any time.

As with other apps, subscribing to FreeTime Unlimited will come via a user’s iTunes account (and thus Apple will get a cut) and will get automatically renewed until you turn off the auto-renewal 24 hours before the renewal date. There is also a free 30-day trial.

Five and half years after it launched, one of the more popular apps for kids’ reading and entertainment has finally arrived on the iOS. Amazon FreeTime Unlimited, the e-commerce giant’s subscription service for children 3-12 that gives unlimited access to 10,000 books, movies and TV shows for $2.99 per month for up to four users across tablets, phones, e-readers, and smart speakers, is now available on the App Store.

Apple is promoting the new app at the moment on the home page of the App Store, where a reader saw it and flagged it to us.

“We launch new products and features as they’re ready,” an Amazon spokesperson said. “We’re excited to bring the FreeTime Unlimited experience to iOS devices, including iPhone, iPad, and iPod touch.”

FreeTime Unlimited is already available on Amazon devices and on Android. Now, when users sign up for a subscription on any one platform, they can use it across all of them — whether it be a Fire tablet, a Fire Kids Edition tablet, compatible Android phones and tablets, or compatible Echo devices.

The move is a significant one both for Apple and Amazon. At a time when other media companies are launching kid-friendly versions of their services that bring in more parental controls and better filters to help block out content that is inappropriate for young ones, FreeTime Unlimited has proven to be one of the most popular kids-focused entertainment apps of them all — content includes video from Disney, Nickelodeon, Sesame Street, PBS Kids, National Geographic and Amazon Originals for Kids — and yet it wasn’t available on one of the most popular (and well reviewed) tablets used by children.

While Amazon initially kept it as an Amazon-only product for its early years — as a way of driving more sales to its own hardware — last year it finally launched a version for Android devices, but it’s taken over a year more to finally bring it to iPhone and iPad devices.

One of the reasons for this could be the ongoing struggle between Amazon and Apple. In some regards, the two are complementary companies: Amazon ships a lot of Apple products, and iOS is a very strong platform for Amazon in terms of online sales, for example.

But in others — such as in hardware, increasingly online entertainment and “owning” customers, and for talent to build its products — the two are rivals. Apple, for one, has not allowed apps on its iOS platform to enable Amazon book purchases directly from their apps, and Amazon doesn’t sell books and movies from its own app to avoid Apple’s cut. So it’s not surprising to see Amazon also delay certain content and features from the Apple platform in some kind of tit-for-tat.

I’m guessing those skirmishes will go on for a long time to come, but for now, iPad and iPhone users will have a little more Amazon than they did before on their devices. Why now? It could be that Amazon felt that user growth was tailing off on the other platforms, so now is a good time to boost with new availability.

It’s also likely influenced by Apple’s increased attention to parental control features on iOS, which may have some parents feel like they have enough options to lock down their kids’ devices while still allowing them access to more wholesome and educational content. That could limit the appeal for a subscription service like Amazon’s FreeTime Unlimited. But iOS 12 – which includes the new parental controls – doesn’t launch to the public until later this fall. That gives Amazon time to attract users to its own service in the meantime.

As with the existing version of FreeTime Unlimited, the app is divided into age groups and will have parental controls by way of the Amazon Parent Dashboard, as well as Discussion Cards that give them talking points about the work and summaries of what the kids are watching.

There may be variations based on geographies, but in the US the content will include films like Frozen, Moana, Star Wars, and Inside Out; TV shows like Sesame Street, Arthur, and Daniel Tiger’s Neighborhood from PBS; Bubble Guppies, Team Umizoomi, and Dora the Explorer from Nickelodeon; Marvel comics including Spider-man, the Avengers, and Captain America; and Amazon Originals such as Just Add Magic, The Kicks, Thunderbirds are Go, Creative Galaxy, and Tumble Leaf.

One drawback to the iOS implementation of FreeTime Unlimited is that, unlike on Amazon’s own tablets, you can’t configure FreeTime Unlimited to completely reskin the device’s user interface to keep kids locked into the experience. Apple simply doesn’t allow third-party apps to have that level of control. Instead, FreeTime Unlimited works like any other app – you can launch it and exit at any time.

As with other apps, subscribing to FreeTime Unlimited will come via a user’s iTunes account (and thus Apple will get a cut) and will get automatically renewed until you turn off the auto-renewal 24 hours before the renewal date. There is also a free 30-day trial.

Google today is expanding the capabilities of its Android parental control software, Family Link, to go beyond helping parents better manage their child’s device and app usage. Now, the Family Link app will also help parents learn about what apps they may want to install for their kids, as well. In a new discovery section, Family Link will feature a list of educational apps for children ages six through nine that parents can install with a tap.

The apps are “recommended by teachers,” the section proclaims.

Google explains that it worked with teachers from across the U.S. to come up with this curated list of apps with educational value. The teachers were recruited to rate content based on their expertise in learning and child development, and had a diverse background in terms of things like years of experience, demographics, and locations in the U.S.

The apps must also meet Google’s Designed for Families (DFF) program requirements. 

At launch, the recommended apps come from publishers like MarcoPolo Learning Inc., BrainPOP, Edoki Academy and others, and include those that teach kids about facts and figures, interesting places around the world, and, of course – it’s Google! – the basics of coding, among other things.

There are currently a few dozen recommended apps, but they won’t appear all at once. Instead, Google tells us, the list will refresh on a weekly basis so as not to overwhelm either the parent or child.

Over time, Google plans to add more apps to the feature, including those for other age ranges.

Currently, all the apps are free, but Google may choose to highlight paid apps in the future, a spokesperson says.

Parents can tap on the apps to visit their page on Google Play, and add them directly to their child’s device with a tap on the “Install” button.

The feature is available in the Family Link mobile app for parents in the U.S. for the time being. Google says it will be available in other markets over time.

The recommendations of “nutritious” apps, as Google refers to them in an announcement, comes at a time when major tech companies are paying increased attention to the time spent on devices, and a growing concern among consumers – parents and otherwise – that it’s not time well spent.

At Google’s developer conference in May, the company detailed new Android-based tools for managing and monitoring screen time to promote healthier app and device usage. This includes ways to prevent the phone from distracting or stimulating users, as well as time limits for apps.

These sorts of controls are things parents want for their children, too, which is what Family Link, launched publicly in fall 2017, has provided.

But when even “screen time” itself is being seen as a concern, it makes sense that Google would want to showcase some of the apps that provide something of value.

The feature is launching today on Family Link for Android with iOS support to follow.

 Two of Apple’s institutional shareholders, hedge fund Jana Partners and California State Teachers’ Retirement System (CalSTRS), are calling on the company to study the impact of smartphone use on child development. In an open letter, the two investors said that after reviewing research, they believe that Apple needs to give parents more resources and software tools to make sure… Read More
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